Op Tul Dock Administrator

Role and Activity

Position is responsible for outbound orders while managing the put away process of production. Ensure shipping operation by creating/updating orders daily in compliance with the transportation route guide in a manner that ensures the requested ship dates are met. At times there will be a need to manually create a PO / D-note to accommodate a secondary process to ship orders. Position is responsible for communicating and coordinating with the west guard shack to prioritize outbound orders. Position is responsible for crane operation to put inventory away and consolidate inventory in Hirise.

• Ensure shipping and Hirise area is clean, always organized and operating under factory standards.


• Complete assigned Master Sanitation Schedule.


• Must perform work safely by leading by example, never walking past an unsafe condition and hold others accountable to working safe to ensure we achieve our goal of ZERO Incidents.


• Is expected to learn Warehouse Loader role.


• Must become certified on a forklift during training period.


• Ensure orders daily in compliance with the transportation route guide; ensuring timely execution to meet the requested ship date and secure carrier capacity.


• Track shipping schedule and troubleshoot any loads that may be at risk of missing the requested arrival date and time. Review day’s dock schedule to ensure all production shipped.


• Ensure all orders comply with guidelines on weight and method of shipment.


• Work with drop carriers to maintain trailer pool to prevent production downtime.


• Work with Supply Chain Net Work on scheduling/transportation issues.


• Communicate effectively with the Deployment Team to understand changes to orders and any special instructions.


• Assist with hand palletizing on occasions when the auto palletizing system is down.


• Address all IMREX, SAP and EMS faults and troubleshoot with the help desk / IT team if necessary.


• Enter pallet information in the EMS and perform daily crane PM check list inspection


• Demonstrate strong mechanical aptitude. Ability to troubleshoot crane/mole equipment failure.


• Ability to work on high altitude (Hirise job tasks)


• Ensure effective hand over with the next shift, all watch outs and issues reported.


• Ensure health and safety requirements are fully met and a positive safety culture is maintained throughout the department


• Ensure you walk the talk always using the safety, quality and productivity mindset, attend to the issues as and when they happen


• Promote the Froneri culture of employees being owners rather than just employees


• Perform daily routine to manage Finished Product inventory

Measurable Outcomes

• Ensure orders are completed according to the schedule to guarantee the product arrives at the right time in the right condition.


• Quality and improvement initiatives being implemented


• Reduction in accidents and incidents on a YOY basis


• Ensuring area is kept clean and well organized.


• Master Sanitation Schedule completion.


• Always be part of solution to address shipping operation issues.

Levels of responsibility

• Reduce production downtime due to shipping issues


• Safety and quality adherence


• Your tools and equipment


• Effective interaction within & outside the organization (Tulare Factory Departments, US Cold Storage, Supply Chain Network and Carriers)


• Impeccable hygiene standards always


• Finished Product inventory management

BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values.  

We Take Ownership  

• Stay committed to responsibilities from start to finish 


• Make sound decisions and get into the right level of detail 


• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste 

We Do What Is Right  

• Choose transparency over convenience, even if it means difficult conversations 


• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment 


• Speak up when you see something that does not align to our values and policies 

We Seek to Improve  

• Strive to continuously improve and innovate to exceed expectations 


• Value feedback from others and encourage open dialogue to understand how we can improve  


• Learn from both successes and failures  

We Are Better Together  

• Ensure decisions are based on what’s best for the whole business  


• Practice inclusion by seeking diverse perspectives 


• Treat everyone with fairness and respect 

POSITION QUALIFICATIONS  

• 18 years of age or older  


• Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills  


• Excellent interpersonal communication, math and problem-solving skills.  


• Ability to work multiple shifts and/or schedules.  


• High School diploma or GED or equivalent experience  


• One-year related experience (preferred).  

 WORK ENVIRONEMENT   

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.      

• Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures. 


• Requires use of cold-protective PPE. 


• May involve standing, lifting, and walking in refrigerated zones for extended periods.  


• Fast-Paced: Workers often operate under strict timelines to meet production quotas. 


• High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.   


• Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.  


• Repetitive hand and arm movements required.   


• Must be able to stand for hours with frequent bending, reaching, and lifting.   


• Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective gear (gloves, hairnets, etc.). 


• Team-Oriented: Workers collaborate to ensure smooth production and packaging. 

The position involves frequent exposure to nuts and other potential allergens.     

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $30.00 per hour. 

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.