Operation Supervisor

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• High school diploma or equivalent; Associate degree or technical certification in mechanical, electrical, or utility systems preferred


• 5+ years of hands-on experience in facility operations or utility maintenance


• 2+ years of experience in a supervisory or lead role


• Familiarity with industrial utility systems (e.g., boilers, chillers, air compressors, HVAC units, distribution panels)


• Valid driver's license and ability to be on-call

Knowledge, Skills and Abilities

• Comprehensive knowledge of utility systems, including HVAC, electrical (high/low voltage), mechanical piping, and control systems


• Ability to interpret technical drawings, utility schematics, P&IDs, and O&M manuals


• Practical experience in field supervision, troubleshooting, system isolation, and emergency response


• Understanding of PLC, HMI systems and maintenance planning/scheduling


• Strong familiarity with OSHA, NFPA, and local code compliance


• Proactive in identifying and resolving field-level risks or inefficiencies


• Effective communication and leadership to guide frontline personnel


• Comfortable with shift planning, contractor coordination, and technical reporting

Essential Functions
 

• Supervise and coordinate all field-level operation and maintenance activities for utility systems (HVAC, mechanical, electrical)


• Lead daily inspections of equipment such as chillers, boilers, compressors, pumps, distribution panels, and air-handling units


• Prioritize and assign work orders to field technicians based on urgency and skillset


• Monitor and manage real-time operations via HMI/BMS when needed


• Troubleshoot system failures and initiate immediate countermeasures


• Ensure timely execution of PM (preventive maintenance) programs and utility performance logging


• Conduct field-level safety checks and enforce compliance with safety protocols


• Train and coach junior staff on proper operation and safety practices


• Maintain accurate field records including equipment status, incidents, and shift reports


• Act as the primary point of contact for field emergencies and utility alarms


• Support utility shutdown/startup activities in coordination with engineering and production


• Participate in audits, inspections, and incident investigations involving utility systems


• Ensure sufficient inventory of field tools, spare parts, and safety gear


• Be available for on-call support as needed

        ** May require on-call availability for emergencies or plant issues outside regular working hours

Work Environment

Work is performed in active industrial environments that may include noise, vibration, confined spaces, elevated platforms, and exposure to high/low temperatures. Occasional work during utility shutdowns, weekends, or off-hours may be required.