Operation Supervisor

Qualification

• 1–3 years experience in warehouse, production, or electronics recycling / refurbishment operations


• High School Diploma or GED required; Associate degree preferred


• Familiar with consumer electronics (laptops, desktops, mobile devices) and basic understanding of server/network equipment


• Basic ERP / WMS data entry and inventory tracking experience


• Proficient in Microsoft Excel and Word (basic reporting, data entry)


• Ability to read and follow work instructions, SOPs, and safety procedures


• Bilingual in English and Spanish preferred


• Forklift certification preferred (or willingness to obtain)


• Ability to lift up to 40 lbs repetitively and work in warehouse environment

Responsible

• Supervise daily activities of Shipping & Receiving and/or Teardown production teams


• Ensure proper execution of inbound receiving, inspection, sorting, and system entry


• Oversee outbound shipping accuracy, packaging standards, and documentation


• Lead teardown operations including dismantling, material separation, and parts harvesting


• Train employees on SOPs, safety (PPE), and quality standards


• Monitor team productivity and ensure targets are met


• Verify discrepancies (quantity, model, asset tags) and escalate issues as needed


• Maintain organized workstations and enforce 5S standards


• Perform hands-on support when needed to meet operational demand


• Ensure compliance with company policies, safety regulations, and data handling procedures

Deliverable

• Meet daily production and shipping targets set by Operations Manager


• Maintain high accuracy in receiving, inventory entry, and shipping (≥ 99%)


• Ensure team adherence to SOP and safety requirements (zero safety violations)


• Deliver timely and accurate basic reports (daily output, discrepancy logs)


• Reduce errors in teardown and sorting processes


• Maintain clean and organized work areas (5S compliance)


• Achieve team productivity benchmarks (units per hour / per shift)


• Support onboarding and training completion for new hires