Operational Flow Manager

Operational Flow Manager
J.Crew Lynchburg, Virginia, United States (On-site)
The Global Supply Chain Team is responsible for the operations and strategic direction of transportation and distribution of merchandise through J.Crew’s multi-channel supply chain.
This role will be responsible for understanding the operational impacts of staffing, planning, and forecasting between inbound and outbound volume flow with the goal of improving the organization's supply chain operations as well as supporting various initiatives.

Essential Functions and Responsibilities :
Develop successful labor planning tools and throughput strategy with internal and external partners to meet and exceed True North Metrics.
Manage Wave team for optimal order flow through the Facility
Collect, organize and analyze Supply Chain data to build and manage the Supply Chain database
Analyze data to identify problematic areas and suggest improvements
Support analysis through data mining and quantitative analysis
Develop and enhance service levels through collaboration with Operations Partners
Communicate issues effectively and ensure that issues are resolved in a timely manner
Prepare and update business reporting as requested by the DC Operations Team
Evolve existing tools for supply chain visibility based on experience and learning’s from role

Skills & Abilities:
Self-starter with good judgment and can proactively manage up where appropriate
Hold's self and peers accountable for results, strive to meet/exceed expectations
Communicate effectively, ensure clear and concise message is being conveyed to each unique audience
Collaborates well, builds partnerships with others to meet shared objectives
Accountable for results, strives to meet and exceed expectations
Time management/prioritization and follow-up skills
Action Oriented- takes new opportunities and challenges with a sense or urgency and enthusiasm
Strong written, verbal and presentation skills

Qualifications:
Bachelor’s Degree required (or equivalent work experience)
3+ years of relevant industry experience with focus on logistics or distribution
Supply chain and retail, especially fashion/soft lines, experience a plus
Advanced Microsoft Office skills required (Excel and Access mandatory)
Must demonstrate critical thinking and analytical skills
Self-starter with good judgment and can proactively manage up where appropriate

J.Crew Group, Inc. is an Equal Employment Opportunity (EEO) Employer
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

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