Operational Readiness Program Manager

This Opportunity

WSP USA is seeking an Operational Readiness Program Manager for our New York, NY Office.

The role will lead the development and implementation of a transformation plan to transition clients from operating and maintaining hardware-driven systems to software-driven systems. The role will coordinate across multiple stakeholders to ensure organizational, operational, and workforce readiness.

Your Impact

Transformation Planning

• Develop a comprehensive operational readiness and transformation plan.
• Define the organizational changes required to support a centralized operations and maintenance.
• Identify gaps in skills, processes, and resources, and recommend practical solutions.

Implementation Oversight

• Oversee execution of the transformation plan and ensure milestones are achieved.
• Coordinate with internal stakeholders to implement new workflows, systems, and procedures.
• Monitor progress and adjust strategies as needed to achieve readiness objectives.

Resource and Funding Coordination

• Engage senior leadership to identify resources and funding for readiness initiatives.
• Align operational readiness goals with broader client strategic objectives.

Stakeholder Engagement

• Communicate changes and readiness requirements to leadership and frontline staff. 
•  Facilitate workshops and training sessions to build awareness and capability.

Who You Are

Required Qualifications

• Bachelor’s degree in Transportation Management, Engineering, or related field. 
• 15+ years extensive experience in transit operations and maintenance, preferably in a large urban rail system.
• Proven ability to lead organizational change and implement transformation initiatives. 
• Strong understanding of CBTC systems and their operational implications. 
• Demonstrated ability to coordinate across a large, multi-layered organization. 
• Excellent communication and stakeholder management skills. 

Core competencies: 

• Operational strategy and transformation leadership. 
• Transit operations and maintenance expertise. 
• Change management and organizational development. 
• Stakeholder collaboration across broad organizational structures. 
• Governance and compliance adherence.
   

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation
Expected Salary (all locations): $150,000 - $270,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

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