Job Description - Operational Specialist
Job Description:
The TeleOps Operator is a multi-skilled position responsible for testing, and operation of the remote monitoring and control system for autonomous vehicles. The position will oversee various initiatives and strive to achieve team goals. This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations. We're looking for proactive, positive, and team-oriented individuals who are motivated.
Responsibilities Effectively monitor autonomous vehicle operations
Respond to and manage critical mission needs
Assist the fleet of vehicles by providing remote guidance in complex situations
Assist with testing and data collection
Work closely with SW, QA, and UX to improve the TeleOps Interface
Willingness to work flexible shift hours
Qualifications
Excellent driving history and no criminal history
Experience working in a cross-functional team
2-3 years of experience working in operations or a fast-paced environment
Excellent computer skills and problem solving ability
Excellent written and verbal communication
Positive attitude with a growth mindset
Bonus Qualifications
Experience with working in the autonomous vehicle industry
Efficient with working on the Windows 10 OS
Bachelor degree in STEM, Analytics, or related fields
Basic knowledge of Windows, Linux, Software/QA testing
Basic understanding of data analysis to help build out and analyze metrics
Basic QA testing experience
Experience playing video game
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