Operational Support Associate

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Develops functional expertise in specific MRC Global processes such as warehousing, order processing and support functions. Determining the most efficient and effective process to utilize in order to meet internal and external needs.

Key Duties & Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Serve as primary point of contact for 3rd party yard resources.

• Ensure timely release of order from yards to provide OTD to our customer.

• Expedite pipe tally sheets and other information from 3rd party yards.

• Ship Support materials within 24 hours from receiving pipe tallies from third party yard.

• Perform inventory reconciliations for third party yard inventory materials.

• Assist with branch and corporate continuous improvement projects.

• Assist and maintain system work instructions.

• Maintain confidential information pertaining to operations and contract information.

• Develop expertise in the intricacies of one or more functional areas.

• Assist with user testing of IT enhancements.

• Carry out other duties within the scope, spirit, and purpose of the job.

• Take reasonable care for the safety and health of yourself and others.

• Report workplace hazards, injuries, or illnesses immediately.

• Perform other duties or projects as assigned.

Education & Experience

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• Associate Degree in a related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work.

• Understanding of systems and operational processes.

• Computer Skills to include MS Office, process mapping skills, basic statistical analysis.

• Strong reasoning and reading skills, organizational and time management skills, strong persuasive skills and self-confidence in dealing with management and branch personnel, the ability to establish rapport with customers, all levels of management, outside third parties (such as federal, state, and city regulators), and branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.

• Ability to work scheduled and unscheduled overtime.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.

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