Operations Administrative Assistant

Supply Chain Solutions is a third party logistics (3PL) company specializing in Managed Transportation Services. We are located in Coon Rapids, MN.

We are seeking to fill a full-time Operations Administrative Assistant to support our Director of Managed Transportation and the Operations Teams. Position requires a minimum of three years of experience in an administrative assistant role. 

Benefits offered include medical, dental, and vision insurance, HSA, 401k plan with up to 5% matching contribution, life and disability insurances, supplemental insurances including critical illness, hospital indemnity, and accident plans, and professional development reimbursement.

As our company grows, this position has the potential to grow and expand as well. We offer a casual work environment where we believe in having fun while working hard.

Position is located in Coon Rapids, MN and is NOT a remote position.

Summary

The Operations Administrative Assistant is responsible for assisting the Director of Managed Transportation with daily administrative and organizational tasks and supporting Operations activities. This role requires a heavy focus on organization, data, communication, and adaptability.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Administrative and Management Support

• Monitor and assist with Director of Managed Transportation’s email, calendar, and phone calls.
• Manage organization of the day.
• Act as the holder of “to do, doing, done” lists/tracking.
• Preparation for customer meetings, including conference room set up and research.
• May be asked to attend meetings and take meetings notes.
• Assists with preparing customer reports as required.
• Assist with New Customer onboarding tasks.
• Project Management.
• Perform miscellaneous administrative tasks.

Operations and Logistics Support

• Provide information in response to inquiries about the status of shipment pickups and deliveries.
• Sets up day-to-day shipments for house account customers.
• Builds customer loads and assigns carriers to the loads by finding the most optimal carrier and cost.
• Responsible for tracking and tracing shipments.
• Ensures on-time deliveries.
• Schedules pickup and delivery appointments with shippers and receivers.
• Dispatch shipments if short-handed.
• Communicates all delays and issues with carriers, customers, and internal staff, as necessary.

Skills

• Solid teamwork skills.
• Very adaptable – responds effectively to changes in situation or information.
• Shows initiative – engages in proactive behavior and looks for opportunities.
• Accuracy and attention to detail.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications.

Education and/or Experience

• High School diploma or equivalent.
• Minimum of three years of administrative assistant experience required.
• Experience with business-to-business customer-facing interactions.

Physical Demands

While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the colleague may be required to stoop, bend or reach above the shoulders. The colleague may occasionally lift, push, or pull up to 25 pounds.

Work Environment

The position is an office-based position.