Operations Administrator
Colchester, CT (Hybrid – Remote on Fridays)
Exempt Full-Time | Competitive Annual Salary Range $60,000 - $80,000
About Phraction Management LLC
Phraction is a registered investment advisory firm headquartered in Colchester, Connecticut. We provide investment management, manager selection, and family office consulting services to a select group of ultra-high-net-worth (UHNW) clients. Our firm is built on a foundation of discretion, transparency, and integrity.
Why Join Us?
At Phraction, you’ll join a close-knit, mission-driven team that values precision, trust, and innovation. We offer:
- A flexible hybrid work environment
Comprehensive benefits including medical, dental, vision, and life insurance
- Company-sponsored SEP retirement plan
Paid time off and a commitment to work-life balance
- Growth opportunities in a dynamic and evolving firm
The Role
We’re seeking a proactive and detail-oriented Operations Administrator to support our core business functions—including financial reporting, IT systems, compliance, and client service. You’ll work closely with senior leadership to ensure smooth operations and a high-quality experience for clients and colleagues.
This is an excellent opportunity for someone who thrives on wearing multiple hats, enjoys solving operational challenges, and is comfortable in a regulated environment.
Key Responsibilities
🔹 Financial Reporting & Administration
- Prepare internal financial statements and support budgeting and forecasting.
- Collaborate with bookkeepers, CPAs, and custodians to support audits and tax prep.
- Maintain internal financial records aligned with SEC fiduciary standards.
🔹 Office & Property Management
- Coordinate with vendors for office maintenance and supplies.
- Manage mail, inventory, and ensure a well-organized office environment.
🔹 Technology & Systems Oversight
- Serve as the primary liaison to our IT provider.
- Manage system access, cybersecurity best practices, and tech inventory.
- Support onboarding/offboarding of staff systems and devices.
🔹 Client Service & Operational Support
- Support client onboarding, documentation (e.g., ACATs, money movement), and account maintenance.
- Serve as a liaison for client communications and CRM (Wealthbox) management.
- Manage workflow assignments, custodial coordination (MS/CITI/JPM), and DocuSign processes.
🔹 HR, Compliance & Corporate Management
- Support payroll, benefits, and hiring administration.
- Maintain insurance records and oversee renewals (E&O, Cyber, Business, Workers' Comp).
- Help manage firm filings, website content, and regulatory documentation (ADV, CRS, privacy policy).
What You Bring
- Bachelor’s degree in Business, Finance, or related field — or equivalent experience
- 2+ years in operations, finance, or client service, preferably in financial services
- Strong Excel and Microsoft Office skills; experience with QuickBooks and CRM systems a plus
- A proactive mindset, excellent attention to detail, and strong organizational skills
- Comfort operating in a regulated, high-accountability environment
Phraction is an equal opportunity employer committed to creating an inclusive workplace for all. We welcome applications from individuals of all backgrounds and identities.
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