Operations Analyst

Symetra has an exciting opportunity to join our team as an Operations Analyst!

About the role

Responsible for Operations functions involving new and in-force Products. Maintains a high degree of initiative and an in-depth knowledge of products, operations and the Symetra organization. Works independently on day-to-day activities, documentation of new and existing processes, and possesses the ability to lead a project and/or remediation to successful completion.

What you'll do in this role

• Creation, analyzation and maintenance of procedures and processes, identifies and implements ideas for improved efficiency.
  
  


• Lead and facilitate operations based projects that will focus on system changes, process improvements, remediations, product enhancements and launches, legal and compliance updates, and other core operational functions.
  
  


• System support and testing, responsible for User Acceptance Testing for new and existing system enhancements for your functional area and product line.
  
  


• Provide technical training support and daily production support as needed for both internal and external teams.
  
  


• Operational duties include but are not limited to generation and analysis of contracts and/or agreements, reporting and metrics, analytics, and auditing in support of measuring group operations productivity and effectiveness and in support of internal business partners, including but not limited to Finance, Sales, Compliance, Law, Business Analysts, and other internal business partners.
  
  

What we offer you

“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. - AVP Internal Sales, Training and Development 

“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. - Actuary III 

“Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. - Financial Reporting Lead Senior Analyst 

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements


• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%


• Paid time away including vacation and sick time, flex days and ten paid holidays


• Give back to your community and double your impact through our company matching


• Want more details? Check out our Symetra Benefits Overviewopens a pdf file

Compensation

Hourly Salary Range: $26.30- $43.87 plus eligibility for annual bonus program