Job Description - Operations and Contract Administrator
We are offering an exciting opportunity for an Operations and Contract Administrator to join our Raleigh, NC office.
H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative solutions that move communities forward. With more than 139 years of experience and over 600 professionals across 32 offices nationwide, we combine deep technical expertise with the agility of a privately owned firm. From planning and design through construction, we manage the full project life cycle while continually advancing our capabilities, strengthening our national presence, and investing in the people who power our growth. At H&H, you’ll join a firm that is building on its legacy by aligning expertise, expanding opportunity, and positioning itself for long-term, sustainable growth.
Responsibilities
Operations and Office Management
Support and optimize internal operational processes to improve efficiency and effectiveness, including spreadsheets, reporting, invoicing, project management and staffing plans
Oversee office space and equipment management, including workspace planning, coordination, vehicle logs and equipment purchases and inventory
Manage workplace safety programs and ensure compliance with applicable health and safety regulations
Coordinate office access control systems, including issuing and managing employee and visitor access cards
Serve as the point of contact for facility-related issues and coordinate with building management as needed
Track and report on operational performance metrics and KPIs
Assist in developing and maintaining standard operating procedures (SOPs)
Office Maintenance
Ensure a clean, organized, and safe office environment by keeping all workspaces and common areas consistently well-maintained and presentable
Support overall office administration by keeping facilities orderly, functional, and properly maintained
Vendor Management
Manage relationships with office and operational vendors, including facilities services, supplies and inspection project vendors
Coordinate vendor onboarding, contracts and performance monitoring
Ensure vendors meet service level expectations and compliance requirements
Contract Administration
Draft, review, and manage contracts, amendments, and related documentation
Ensure contracts comply with company policies and legal/regulatory requirements
Maintain contract records and track key dates, deliverables, and renewals
Coordinate with internal stakeholders and external partners on contract terms and execution
Support audits and ensure proper documentation and recordkeeping
Compliance & Documentation
Maintain accurate records of operational, safety, and contractual documentation
Ensure adherence to internal controls, policies, and procedures
Assist with risk management and compliance initiatives
Bachelor’s degree in Business Administration, Management, Finance, Engineerning or a related field
At least four years of experience in operations, contract administration, facilities coordination, or a similar role
Working knowledge of workplace safety standards and office management practices
Strong understanding of contract lifecycle management and operational workflows
Excellent organizational skills with strong attention to detail
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with contract or office management systems is a plus
Strong communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Preferred Qualifications
Familiarity with compliance standards and regulatory requirements
Experience with ERP, contract management, or office management software
Exposure to access control systems or workplace security protocols
We offer a professional work environment, competitive salary, benefits package, and 401(k).
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