Operations Assistant In Home Improvement Company

Salary :

$23 - 26 hourly

Company : Garage Doors Unlimited

Job Type : Full Time

Poway, Ca 92064

Job Description - Operations Assistant In Home Improvement Company

Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Duties:

Field incoming phone calls

Schedule service calls and installs when product arrives

Use internal CRM and dispatching software to organize field techs’ day

Interact with customers and vendors

Enter detailed notes into CRM regarding customer installations, details of purchase, pertinent information and notes

Follow up on all installs and service calls for any post work needed

Work with outside sales team with basic general inquiries regarding the items sold

Work with vendors to order parts and job materials

Process basic payments using our CRM

Help keep basic office supply closet tidy and stocked

Help keep track of parts/inventory for items used by field techs

Stay in touch with customers during the duration of the project, from confirming their order was placed, confirming their install date, calling post install for customer feedback

Basic miscellaneous clerical duties as needed

Qualifications:

Experience using Service Titan or House Call Pro software a HUGE plus!

Upbeat, enthusiastic, positive, willingness to learn and grow with the company (long term employment and 'move up ladder' goals)

Excellent customer service skills and phone etiquette

Works well in a FAST-paced environment

Strong Attention to detail

Reliable and punctual

Extremely organized

Strong geographical knowledge of the San Diego area for scheduling appointments for field techs

Enjoys working in a casual environment, but conducts him/herself in an extremely professional manner

Previous experience in construction, home improvement, or property management a plus*

Bilingual a plus*

Must like dogs as we are a dog friendly environment*

We have been a leader in our industry for over twenty-five years. You can see our work throughout San Diego County, including Costco, Dixieline, Military Housing, Sand Diego Wild Animal Park, numerous restaurants, and large HOA projects. We are seeking dedicated individuals looking for long-term employment and growth. To learn more about us, please visit our website: www.gdugaragedoors.com

Compensation: $23.00 - $26.00 per hour

Garage Doors Unlimited

Garage Doors Unlimited is a proud veteran-owned company with over 25 years of experience and more than 20,000 successful installations. We’ve been delivering top-tier garage doors and gates throughout America’s finest city, driven by a commitment to precision, integrity, and lasting quality.

Built on the values of service and craftsmanship, our mission is to earn trust by providing the best garage door services and an exceptional experience—one that makes you feel like a true part of the GDU family.

Original job Operations Assistant In Home Improvement Company posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Operations Assistant In Home Improvement Company

Job Description - Operations Assistant In Home Improvement Company

Garage Doors Unlimited

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