Operations Assistant Manager

At Elements Imaging, we capture memories for guests visiting some of the most iconic attractions across the country. Our focus on providing exceptional and authentic experiences with every guest interaction is the core of what we do. Imagine working in the heart of Lake George at the iconic Lake George Steamboat Company, where you will meet people from around the globe. We are looking for an energetic and motivated individual to help lead our dynamic Imaging Experience team in capturing one-of-a-kind memories at one of the most iconic attractions in the heart of Lake George.

Never a dull moment here! As the Operations Assistant Manager, you will help guide the team in photographing guests and providing custom photo packages for retail at the end of their experience.This role is ideal for someone who is results-oriented, able to manage multiple tasks, and performs well in a fast-paced environment. No experience in photography is necessary. We will train you!
 

You’re a great fit for the Photo Experience Team if you:

● Lead by example and foster a positive, high-performing team environment

● Build strong connections with guests while ensuring a consistent, high-quality experience

● Take ownership of results and drive team performance

● Can manage multiple moving parts, prioritize effectively, and make decisions in the moment

● Adapt quickly in a fast-paced, ever-changing environment

● Stay composed under pressure and help keep the team focused and on track

● Hold yourself and others accountable to high standards

● Bring energy, professionalism, and a solutions-oriented mindset

● Enjoy working outdoors
 

Benefits for you:

● Competitive pay, $20-22 / hour (plus tips)

● Opportunity for growth and development of leadership skills

● Guest service and photography training

● Discounted admission to the attraction

As the Operations Assistant Manager, you will:

● Motivate, support, and assist in managing a team to achieve revenue goals in a fast-paced environment

● Assist in managing all aspects of operating a photo retail business, including guest service, operations, hiring & training, data & reporting, client relations, and business administration

● Work directly with the Manager and leadership team to establish current and long-term objectives, plans, and policies

● Read, analyze, and interpret data and reports to drive performance

● Confidentially and efficiently respond to inquiries and/or complaints

● Effectively communicate with staff, host client, and leadership

● Understand the basic functions of the capture/production/retail positions and be able to perform the functions as required (training will be provided on each)

● Must be able to speak clearly and effectively and establish clear lines and methods of communication throughout the organization

● Complete daily/monthly/and other reporting

● Assist in scheduling and all business administration to run the business

● Provide an amazing experience for guests visiting Lake George and be the best representation of our client’s brand
 

Summary of Experience:

● 2 years retail/customer service management experience (experience in the hospitality industry is a bonus)

● Enthusiastic mindset that is motivated by results

● Strong basic technical skills are helpful, especially with computers, tablet, or software-based tools.

● Strong leadership, interpersonal and organizational skills

● Quick on your feet thinking and ability to multi-task

● Experience in motivating and coaching staff in a fast-paced environment

● Strong written and oral skills to communicate with staff professionally and effectively

● Ability to build strong relationships with team and clients

● Minimum High School or GED
 

Other:

● This position requires open and flexible availability, with the expectation of working varied shifts throughout the week, including weekends and holidays, in alignment with business needs.

● Must be authorized to work in the U.S

● Background Check

● **Hiring Immediately**
 

Get ready for your next adventure! An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.