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Operations Associate

Job Description - Operations Associate

Role at a glance
This entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.


SETTING
On site


STYLE
Interactive, collaborative and customer-facing


Primary responsibilities


·       Assist with daily operational workflows


·       Coordinate routine requests and internal handoffs


·       Interact directly with customers or onsite partners as needed


·       Track tasks, updates, and operational issues


This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.


Entry-level fit: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

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