Operations Associate, San Francisco

Profound is on a mission to help companies understand and control their AI presence. As our Operations Associate, you will be at the heart of everything that keeps Profound running, helping the team move faster, stay organized, and scale smoothly as we grow.

This is a true generalist role for someone who loves variety, thrives on solving problems, and wants to see how every part of a fast-growing startup works, from people to finance to office operations.

What you’ll do

• Keep the company running day to day by managing logistics, tracking expenses, scheduling, and keeping things organized

• Support hiring and onboarding by coordinating with recruiters, scheduling interviews, and helping new hires get up to speed

• Assist with operations projects across the company, including investor updates, vendor management, and new office setup

• Partner with leadership to improve internal processes and build systems that scale

• Coordinate with accountants and vendors to ensure bills are paid and records are accurate

• Help plan company events, offsites, and track employee milestones

• Take on special projects as needed, from managing supplies to supporting strategic initiatives

• Act as a low-ego problem solver where no job is too big or too small, whether drafting a board update, fixing Wi-Fi, managing the pantry, or celebrating a team win

Who you are

• 1 to 3 years of experience in operations, investment banking, consulting, or a similarly fast-paced environment

• Exceptionally organized, detail-oriented, and reliable

• Strong communicator who keeps things moving and people aligned

• Comfortable juggling multiple projects and priorities

• Low ego and high ownership, taking pride in doing whatever needs to get done

• Thrive in ambiguity and enjoy learning how every part of a startup works

Location

This is an on-site role based in our SoMa, SF office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $120,000 to $150,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.