Operations Coordinator

Description

Join our team in Spokane! We’re looking for an Operations Coordinator to join our operations team. This role is responsible for coordinating and scheduling window installation projects to ensure timely and efficient service delivery. This role involves close collaboration with operations, warehouse, and installation teams to align customer appointments, crew availability, and material readiness. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment.  

What You’ll Be Doing

•  Creating and managing weekly and monthly installation schedules for multiple crews in Salesforce. 
• Adjusting schedules in real-time to accommodate delays, cancellations, or emergencies. 
• Creating, maintaining, and adjusting schedules based on project requirements to meet company assigned goals 
• Coordinating with different departments to gather information necessary for scheduling 
• Identifying and resolving scheduling conflicts and issues 
• Using Salesforce to manage workflow and documentation. 
• Monitoring project progress and making adjustments to the schedule as necessary 
• Other tasks as assigned by the Production Manager or Customer Care Director 

Benefits

• Medical, Dental, Vision, and supplementary benefits
• PTO at an accrual rate that equals 112.08 hours in a calendar year
• 8 Paid Holidays PLUS a holiday off of your choice
• 401k with impressive employer match
• Opportunities for professional development and career growth
• A vibrant and collaborative company culture that values trust and respect

Requirements

• High attention to detail
• Ability to work with many different teams within the company
• Strong organizational skills with the ability to prioritize
• Proven problem-solving skills
• Strong mathematical ability
• Exceptional customer service skills
• Experience the construction or facility management field preferred, but not required
• Excellent verbal and written communication skills
• Proficient in Microsoft Windows, Word, Excel, Power Point

Physical Demands

• Ability to lift up to 30 pounds
• Type, sit, stand, walk and use hands for extended amounts of time

Renewal by Andersen is the most awarded brand in the J.D. Power Windows and Patio Doors Satisfaction Study for the last 5 years. We were named one of the best employers for women in 2023 by Forbes, and one of America's greatest workplaces in 2023 by Newsweek. We're consistently hiring due to our growing territories.