Operations Coordinator

Do you love dogs and spreadsheets?

Are you the kind of person who lives for lists, thrives on structure, and still finds time to send a thoughtful “just because” card?

Do you want to work somewhere where your work actually matters—to the people, the pets, and the team around you?

At Barks & Recreation, we’re looking for an Operations Coordinator to help keep the daily heartbeat of our pet care business running smoothly—and with heart. This in-office role is the glue that holds our client care, scheduling, team support, and day-to-day decisions together.

If you love small businesses, enjoy variety in your workday, and want to grow into a larger leadership & operations role over time, keep reading. (We think you’ll like it here.)

🐶 Who We Are

We’re Barks & Recreation—a dog walking, pet sitting, and small pet care company serving Southeastern CT. Our mission is to help pets live their best lives and make life easier for their humans. We’re known for our playful, professional, and people-first culture—and for genuinely caring about the pets and clients we serve.

🔑 What You’ll Do

As our Operations Coordinator, you’ll:

• Be the go-to person for staff and client communication
• Oversee the schedule, ensuring visits are properly assigned and coverage is always ready
• Support the team by coaching, giving feedback, and jumping into the field if needed
• Help manage our Client Journey, making sure each client feels supported and seen
• Communicate daily with our founder to help move projects forward and keep everything humming
• Help with hiring and onboarding new team members
• Be part of an amazing company that believes in flexibility, fun, growth, and doing things with heart

✅ What You Need to Succeed

• 2+ years in customer service and at least 1 year of admin/scheduling experience
• Love for pets, plus personal experience with dogs and cats
• Calm, cool, and collected—even when the day is a bit wild
• Excellent written and verbal communication skills
• High attention to detail, organized, and tech-savvy (Slack, Google Drive, Loom, Monday.com, Canva, Buffer & Time To Pet are some of the softwares we use)
• Physically able to walk dogs, lift up to 50 pounds, scoop litter and generally care for pets when needed
• Local to Southeastern CT and able to work in our Norwich office 
  
  Will to train the right candidate 

📅 Schedule & Pay

• Monday to Friday | 8:30 AM to 3:30 PM (with 1-hour lunch)
• 2 weekend days per month
• 30 hours/week to start, with opportunity to grow into a 40-hour role
• $20/hour
• Opportunity for growth in both the role & pay
• Retirement plan
• PTO

❤️ Why You’ll Love It Here

• Work with a kind, quirky, animal-loving team
• Be part of a company that values resourcefulness, integrity, and delight
• Real growth potential—this role is a stepping stone into deeper leadership & operational roles as the company grows
• Flexible, real-life-friendly culture (we know appointments and vet visits happen!)
• You’ll be making a difference in pets' and people’s lives every day

📩 How to Apply

Ready to join our pack? Apply with your resume and answers to a few questions. Selected candidates will be invited to participate in a multi-step process including a virtual interview, in-person meet-up, and a fun practical task to show off your skills.

We can’t wait to meet you—and maybe your pet too. 🐾