Operations Coordinator

Operations Coordinator - Manufacturing
Muncie, IN
1st Shift - Monday - Friday 6am-4:30pm (must be flexibly to work overtime as needed)

Company Summary:
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential.  At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company. By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry.  With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.

Position Overview:
We are currently looking for a 1st Shift Operations Coordinator to join our Operations team in Muncie, IN. This role involves managing vendor relationships within an enhanced Managed Service Provider (MSP) platform and ensuring the effective operation of labor, productivity, and quality control during the 3rd shift. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunities. 

Job Responsibilities:

• Management and support of requisitions, order distribution, employees, and invoice adjustments flowing through the VMS software  
• Qualification and placement of candidates to open requisitions 
• Coordination of orientation for new hires 
• Management of Active Headcount and Identification of Core2 Graduates 
• Perform new hire backgrounds, drug screens, onboarding timely and effectively 
• Responsible for payroll hours submission to Payroll & Billing Specialist 

• Perform/Assist in employee terminations while helping to mitigate risk 
• Serve as the main contact for hiring managers, client HR, and employees 
• Work closely with client managers to find solutions for recruiting/retention issues 
• Evaluate staffing strategy and plans 
• Coaching/Counseling and Mentoring 
• Performance Reviews 
• Attendance Tracking 
• Manage client employee relations investigations, providing support, documentation, and guidance 
• Other duties as needed or assigned 

• Bachelor’s Degree preferred or equivalent experience 
• 1-3 years’ experience to include Staffing, Recruiting, and/or Client Relationship role  
• Experience in, or working knowledge of, vendor management software (VMS) preferred  
• Working knowledge of HRIS/ATS systems 
• Prior experience in manufacturing or distribution center environment 
• Proficient in Microsoft Office products 
• Excellent analytical and problem-solving skills 
• Strong communication skills 
• Ability to work 1st Shift

Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.