M

Operations Coordinator

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Operations Coordinator


Description



Medical Associates Health Plans is hiring an Operations Coordinator to support our Member Services team! This position will provide ongoing education to staff, assist with day-to-day operations within the department and ensure processes are compliant with state laws, employer contracts, policies and company procedures.
 
Benefits Package Includes:
  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
  • Flexible Paid Time Off Program (24 days off/year)
  • Medical and Dependent Care Flex Spending Accounts
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
  
Major Duties and Responsibilities:      
  • Assists with the growth and performance of the team.  Assists in the selection/interviewing of new hires, assists in the training.  Works with the Auditors, Trainer and Management team to provide ongoing education to staff and ensure resource material is available and up to date.  Works with all related departments to ensure systems are configured correctly, authorizations and enrollment are appropriate, and benefits are communicated accurately.  Assist in the evaluation and documentation of staff performance.
  • Identifies, monitors and manages the prioritization of daily tasks as required by the regulatory agencies and State laws to ensure processes are being addressed in the mandated time frames such as appeals, audits, etc. 
  • Provide coordination support for day-to-day operations, working with the Manager to ensure effective prioritization and workflows for staff.  Assist with establishing staff schedules. 
  • Provide customer service to claimants, providers, pharmacies and clients in resolving customer issues according to plan policy.
  • Assist operational departments to ensure timely resolution of claims, enrollment and authorizations. 
  • Complete all other projects and duties as assigned. 
 
Knowledge and Skills: 
 
Experience                  Three years to five years of similar or related experience.
Education                    Equivalent to a high school education.
Interpersonal Skills    A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.  Work may involve motivating or influencing others.  Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills                  Insurance plan management program (AMYSIS). Proven leadership and training skills.  Critical thinking and problem-solving skills. Familiar with State and Federal regulations.



Physical Aspects:



Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Reaching - Extending hand(s) and arm(s) in any direction.
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping - Applying pressure to an object with the fingers and palm.
Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
Vision - 20 / 40 or better in the best eye with or without correction.
Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.
Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.



Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster


Original job Operations Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Operations Coordinator Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Operations Coordinator Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.