Operations Coordinator

Position Summary

The Operations Coordinator position at the district level is responsible for the coordination and fulfillment of customer requisitions.

Duties & Responsibilities

i. Operational

• Coordinate with Operations and Sales departments to fulfill customer and FPC operational requisitions
• Coordinate with BO&D department to maintain operational and support systems infrastructure
• Communicate customer and FPC requisitions and timeline expectations to production personnel
• Ensure compliance with customer and FPC timeline expectations
• Verify accuracy of customer requisitions
• Schedule service and transportation personnel to fulfill customer requisitions
• Coordinate and supervise mobilization of requisition equipment
• Coordinate with Operations and Sales departments to fulfill ongoing operational requisitions
• Coordinate and verify return of requisition equipment and equipment condition
• Ensure compliance with facility shipping and receiving procedures
• Complete all required documentation and data entry including, but not limited to: customer requisitions, asset management software, daily operations documentation, customer satisfaction documentation, general administrative documentation, performance and NPT documentation, JIRs, NCRs, CARs, etc.
• Maintain working knowledge of district product and service offerings
• Ensure compliance with the national QMS and HSE programs
• Create and maintain a safe work environment for all employees
• All other assigned duties

ii. QMS and HSE Responsibilities

• Be aware of and comply with all FPC QMS and HSE policies
• Complete additional training necessary to perform a quality job in a safe and environmentally responsible manner
• Use “Stop Work Authority” when unsafe or environmentally unsound conditions could lead to an incident impacting health, safety, or the environment
• Conduct and or participate in pre-job (pre-task) meetings with fellow employees and document on JSEA’s
• Ensure that all non-conformances are documented and submitted through the QMS

iii. Physical Demands

Continuously (C) 67%-100% Frequently (F) 34%-66% Occasionally (O) 1%- 33% Not Applicable (NA) 0%

• Standing (F)
• Sitting (F)
• Kneeling/squatting (O)
• Pushing/pulling (O)
• Twisting (O)
• Walking (F)
• Climbing stairs/ ladders (O)
• Grasping/Squeezing (O)
• Wrist flexion (F)
• Reaching (O)
• Overhead Reaching (O)
• Keyboarding (F)
• Manual Lifting (O)

a. Experience:

• Recent practical experience with equipment, personnel, sales, and software – 5 years to 10 years.
• Job-related experience – Minimum 5 year

b. Education and Training:

• High School diploma

c. Personal Attributes:

• Ability to communicate effectively
• Ability to manage issues under pressure effectively
• Understanding of, and commitment to, detail-oriented work
• Understanding of, and commitment to, meeting scheduled deadlines
• Ability to work with a group to achieve communal objectives
• Understanding of, and commitment to, the compliance of policies and processes
• Knowledge of field, mechanical, sales, and administrative operations
• An appreciation of, and commitment to, a safe working environment

Applicants have rights under Federal Employment Laws.