Operations Coordinator

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Our Shared Services team is growing! The Operations Coordinator is an integral part of the Coverage team and will work with the Senior Manager, case staff, and offshore vendors to ensure smooth execution of Coverage requests. You will be responsible for independently communicating with case staff and insurance carriers to obtain pertinent insurance policy details. Successful candidates will be responsible for areas including but not limited to:

• Quality assurance of the Coverage request process


• Proactive and effective communication with the Senior Manager, case staff, and offshore vendors


• Investigation management


• Take initiative in tracking and anticipating market developments


• Propose departmental process updates to remain ahead of market needs

Qualifications

• 1-2 years of experience as a Case Manager, Paralegal, Legal Assistant or similar insurance experience


• Exposure to Auto Liability and Premises Law


• Diplomacy, pragmatism, and assertiveness


• Impeccable organizational skills and attention to detail


• Exceptional interpersonal, team environment, and people-oriented skills


• Flexibility and adaptability to rapid change


• Ability to multitask in a fast-paced organization

#LI-GM1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.