Operations Coordinator

Company : Newlands Church

Job Description - Operations Coordinator

Job Title: Coordinator, Operations
Direct Oversight: Bret Gowens, Pastor

Summary of Position
The Operations Coordinator will serve on the Central Business Operations Team working to support the Business Operation Pastor in multiple areas including administrative support, minor business office functions, general church metrics and reporting, database administration, and location support.

Principle Responsibilities
Modeling Biblical Priorities
Responsible for upholding Biblical priorities and core values of Newlands Church. The team member should represent a growing personal relationship with Christ.

These objectives are accomplished by:

Committing to a daily quiet-time with God.
Participating in and/or leading a Newlands Church group on a regular basis.
Setting appropriate boundaries to protect character and integrity.
Developing personal evangelism opportunities within and outside the church.
Supporting the ministries of Newlands Church by faithfully tithing.
Adhering to and encompassing the Core Vision and Values of Newlands Church employees

Administrative Responsibilities

Coordinating schedules and meeting times
Coding and verifying purchases for accuracy
General filing and upkeep of Business Office records
Ordering office supplies
Part of the phone answering rotation

Business/Operational Functions

Ensure church wide metrics are maintained and accurate
Create and maintain weekly reports
Asset tracking and management
Minor IT support for staff
Interoffice communication as needed
Assist the Business Operation Pastor with new initiatives

Ministry Functions

Event planning and coordination for Business Leaders Pathway and Groups
Coordinating meetings with church members and attenders
Assist with the Leadership Training and Pathway
Serve on the first-time guest follow up team

Location Support

Provide weekly and Sunday morning support for multisite locations
Serve in ministry areas based on the Location’s need
Assist in communicating with Build Team Leaders
Schedule and communicate with volunteers as needed

The DNA of a Newlands Leader
At Newlands, we seek to build and nurture a culture for our organization that produces and protects a God-honoring atmosphere. We lay the foundation for this by personally living out Newlands’s values and instilling them in all who work alongside us on our staff. Our values can be described by three words: spiritual, professional, and relational. By upholding these values, we can better serve the Kingdom through our vision, mission, and purpose. We pursue growth in all areas through oversight, consistent and honest feedback, evaluation, and communication. We seek to create an environment that consistently grows servant leaders in every area.

Love God

Jesus Centered – Our foundation, both corporately and personally, is rooted in the presence of God. Leaders draw wisdom and strength from their relationship with God. By placing Christ at the center of their lives, they strive to embody His character, intentionally aligning their hearts, minds, actions, and relationships with His teachings.

Love People

Relational – Our culture is built on community. Relational leaders foster unity and teamwork, ensuring each team member feels seen, known, inspired, loved and needed. They affirm the importance and value of each person by celebrating the wins.
Maximizer – Serving is our calling, and maximizers empower others by recognizing and blending their gifts to create a highly efficient and cohesive team. These leaders understand that by mentoring and developing others, they ensure their own place within the team. Another way we say that here at Newlands is, replace yourself and you will always have a place. Maximizers excel at leveraging the strengths of each team member to bring out their best.

Pursue Excellence

Ownership – Leaders with a bias for action exhibit a high level of responsibility, consistently putting forth effort and perseverance towards goals with dependability. They take responsibility for mistakes and embrace excellence by creating detailed plans to ensure progress and achieve goals.

Choose Joy

Magnetic – Magnetic Leaders choose joy, understanding that attitude is everything. They maintain a great attitude and genuinely believe they can make a difference. With a galvanizing gift to rally the team around the vision, these leaders are consistently enthusiastic and excited about their work. Their ability to “light up the room” motivates and encourages team members to fully commit to the vision. They embody the vision and values of the organization, communicating and living them out daily.

Required Skills and Job Complexity
a) Unique Skills and Knowledge

Ability to keep sensitive information confidential
Proficient written and verbal communication skills
Have a heart for excellence
Must be detail oriented
Ability to multi-task

b) Problem Solving and Decision Making

Solution oriented
Adaptability

d) Physical Capabilities

Must be able to sit for long periods of time
Be comfortable with being fully engaged and excited
The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 25 lbs.

Competencies Critical to this Position

Core Competencies
Highly self-motivated
Detail oriented
Proactive
Teachability
Strategic thinking
Submitted to authority and overall vision of Newlands Church

Technical Competencies
Microsoft Office Suite
Planning Center Online
Slack
Basecamp
QBO and 365 administration a plus

Employment Requirement: All Staff must be a member or become a member of Newlands Church upon employment

POSITION DETAILS
Payroll Status: Non-exempt
Classification: Full-time
Schedule: 30-40 hrs/wk
Workdays: Su-Th

STAFF CATEGORY
Support Staff

REPORTS TO
Business Operations Pastor

CONSULTS WITH
All Staff

TEAM LEADER
Business Operations Pastor

EDUCATION REQUIREMENTS
High School Degree (some college or college degree is a plus)

Issue Date: 1/22/26
Revision Date: 1/22/26
Revision No.: 2026.1

Newlands Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Newlands Church does discriminate on the basis of religion.

Newlands Church job descriptions are not comprehensive. They provide candidates with a general idea of what the job will entail. Actual job descriptions are subject to change based on the needs of the church and staff.

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Operations Coordinator

Job Description - Operations Coordinator

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