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Autism Center of Excellence is seeking a highly organized and proactive Operations Coordinator to support the day -to -day operational functions of our growing ABA organization. This is a full -time, on -site position based in Durham, North Carolina. This role supports ABA service delivery and works closely with clinical teams to help ensure services are delivered consistently and in alignment with Applied Behavior Analysis (ABA) standards.
The Operations Coordinator plays a key role in supporting care coordination for in -home ABA services, ensuring scheduling, communication, and operational workflows run smoothly for children, families, and clinical teams. This role works closely with internal clinical and operational stakeholders to support timely service delivery and operational follow -through.
As the organization continues to grow, this position may also provide limited clinic -based operational support and assist with early -stage franchise and service expansion activities. Responsibilities may evolve over time based on operational needs and business growth.
This is a full -time, salaried, exempt position reporting to the Clinical Operations Director.
Key Responsibilities
Support scheduling coordination for in -home ABA services
Communicate with internal teams to support continuity of care
Assist with operational workflows that promote efficiency and organization
Track and support service activation and operational follow -through
Provide limited clinic -based operational support as needed
Assist with early franchise coordination and new service location setup
Support operational initiatives tied to organizational growth
Support operational workflows that align with ABA service delivery and client programming
Collaborate with clinical leadership to help ensure scheduling and operational support meet ABA service requirements
This role is ideal for someone who enjoys operations, problem -solving, and supporting a mission -driven healthcare organization behind the scenes.
Experience in operations coordination, scheduling, healthcare administration, or a related role preferred
Familiarity with Applied Behavior Analysis (ABA), behavioral health services, or therapy -based care models preferred
Experience supporting clinical or therapy teams in an ABA, behavioral health, or healthcare setting strongly preferred
Strong organizational skills with the ability to manage multiple priorities in a fast -paced environment
Clear, professional written and verbal communication skills
High attention to detail and strong follow -through
Comfortable working cross -functionally with clinical and operational teams
Reliable, adaptable, and solution -focused approach to work
Compensation
Base salary of $40,000–$50,000 per year, based on experience
Eligibility for a performance -based bonus tied to operational outcomes and milestones
Benefits & Perks
Full -time, salaried position
Medical, dental, and vision insurance (eligibility -based)
Company -paid life insurance
Paid Time Off (PTO)
Company -paid holidays
401(k) eligibility after required service period
Opportunity to grow with a rapidly expanding ABA organization
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