Operations Coordinator

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

ABOUT THE ROLE

Supports Permitting and Utilities with assigned tasks, projects and could include, but is not limited to, the following: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines, provides regular and timely reports highlighting variances as they arise.

WHAT YOU WILL DO

• Provides support with all aspects of preparing and securing entitlements as needed for installation of Crown Castle facilities on infrastructure within public rights of way and public utility easements.


• Updates necessary tracking system(s) to ensure that status updates are maintained with complete accuracy, including third party management systems.


• Creates and distributes correspondence relevant to the team, project or program (internal and external).


• Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness.


• Provides ad hoc reports as requested.


• Maintain check book compliance and manage check requests.


• Issue vendor POs, as needed.


• Strong interpersonal skills with ability to communicate effectively


• Customer focused and results driven


• Moderate to advanced Excel, Database agility, and Microsoft Suites. Ability to prioritize and multi-task in a fast-paced environment

WHAT YOU WILL NEED TO SUCCEED

Education Qualifications

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  High school diploma or equivalent

  
  


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  Associate degree or equivalent work experience preferred

  
  

Experience Qualifications

• One (1)+ years in a general business environment with project coordination and/or administrative support experience preferred

Other Skills/Abilities

• Computer skills using Microsoft Office and ability to quickly learn a variety of new tracking and software programs


• Excellent organizational/administrative skills


• Strong interpersonal skills


• Strong Excel, Visio, Word and PowerPoint skills


• Ability to thrive in a dynamic problem-solving environment


• Ability to multi-task in a fast-paced environment


• Customer service orientation with a strong problem-solving approach


• Strong communication skills


• Basic telecommunications experience/knowledge preferred

Where You Will Work

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). 

Additional Considerations

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).


• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).


• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.


• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.


• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.


• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.


• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).


• 10 company holidays plus 2 floating holiday.


• All offices provide free beverages and snacks.

Compensation

The pay range offered for this position is $25.43 - $34.95 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.