Operations Coordinator

OPERATIONS COORDINATOR

Location: Marion, Iowa

Reports to: President of Electric

Exempt or Non-Exempt: Exempt

Status: Full-Time

Typical Working Hours: 7:30am to 4:30pm

May require extended hours including holidays and weekends due to the nature of ESCO’s client support model. Occasional travel to other ESCO offices or client sites may be required but generally does not exceed 10%.

Position Summary

The Operations Coordinator role owns core administrative, facility, and coordination functions while directly supporting the Electric President and serving as a key liaison across Shared Services. Success in this role means proactive ownership, operational follow-through, and seamless coordination that allows leaders and teams to focus on strategy and delivery.

Objectives You Will Meet

• Provide exemplary service for clients and ESCO employees as first point of contact.


• Support leadership with operational and administrative coordination and scheduling.


• Assist with coordination of office, facility, and operational activities.


• Ensure smooth execution of internal processes by coordinating across departments.


• Contribute to efficient workflows that support employees and leadership.

Key Responsibilities

• Executive & Leadership Support: Own administrative and operational support for the Electric President, including calendar management, scheduling, meeting preparation, and follow-up to ensure priorities move forward.

• Electric Facility & Office Operations: Own day-to-day coordination of the Electric facility and offices, ensuring safe, clean, organized, and well-functioning work environments.

• Operational Coordination & Process Execution: Act as a central coordination point between the Electric business unit and Shared Services (HR, Finance, Marketing, IT, Facilities), ensuring smooth execution of processes and timely communication.

• E‑Team Liaison: Support E‑Team operations by coordinating logistics for the Electric Team

• Front-Line Service: Serve as a professional first point of contact for employees, clients, and visitors, setting a high bar for service and responsiveness.

• Proactive Problem Solving & Continuous Improvement: Identify gaps, anticipate needs, and recommend improvements that strengthen operational efficiency.

WHAT WE’RE LOOKING FOR

We welcome and embrace a host of different backgrounds, perspectives, and approaches to work. We also understand the importance of being transparent with our expectations. We do not expect candidates to “check the-box” on all below:

• Demonstrates strong documentation, attention to detail, and organizational skills.


• Able to adapt to changing details, circumstances, and priorities.


• Strong client and customer service background, with an emphasis on creating positive first impressions.


• Communicate clearly and professionally both verbally and in written communications.


• Committed to continuous improvement of process and finding new and novel ways to accomplish goals.