Operations Coordinator

As an Operations coordinator you will be a multi-tasker in a fast paced environment. Will be responsible for attention to detail and accuracy. The office coordinator will be supporting the operations department.

Supervisory Responsibilities:

• None. *
  

Duties/Responsibilities:

• Know and understand local building codes as they pertain to the solar industry *
  

• Review, submit and retrieve permit related documentation form from customers to/from planning and building departments. *
  

• Ensure placement of building follows set regulations *
  

• Obtain permit and documentation with cities, utilities and general requirements if necessary. Distribute and review reports with the sales and management team. *
  

• Manage life cycle of project through designated CRM (Customer Relationship Management) Ability to effectively speak to and present information in one-on-one and small group situations to customers and employees *
  

• Contribute to the branch performance in working and supporting the General Manager. *
  

• Partner with management to do the solar permitting process: *
  

• Review the general sales contract and review that everything is in place. (Gatekeeper). *
  

• Coordinate and manage take-off team *
  

• Coordinate and manage inspection team *
  

• Assist in building an AHJ database for permitting requirements *
  

• Streamline permitting process *
  

• Identify, research and resolve all installation disputes with the Owner *
  

• Review with the various local agencies to determine final NTP (Notice to Proceed) *
  

Required Skills/Abilities:

• Excellent verbal and written communication skills *
  

• Excellent customer service skills *
  

• Ability to work well with others in a collaborative team environment *
  

• Must be organized and self-driven *
  

• Bilingual (preferred) *
  

• Use the right tonality over the phone *
  

Education and Experience:

• High school diploma or equivalent *
  

• At least 2 years of customer service experience *
  

Physical Requirements:

• Prolonged periods of sitting *
  

• Must be able to lift up to 15 lbs. at a time *
  

Benefits:

• Paid Holidays *
  

• Benefits *
  

Tipo de puesto: Tiempo completo

Sueldo: $11.00 la hora

Requirements

• Excellent verbal and written communication skills *
  

• Excellent customer service skills *
  

• Ability to work well with others in a collaborative team environment *
  

• Must be organized and self-driven *
  

• Bilingual (preferred) *
  

• Use the right tonality over the phone *
  

Benefits

• Paid Holidays *
  

• Benefits *
  

Tipo de puesto: Tiempo completo

Sueldo: $11.00 la hora