Operations Coordinator

The Operations Coordinator position performs the following functions:

• Provide commercial pilots with pushback and arrival/departure taxi instructions using accepted radio communication; actively interacting with FAA controllers to determine arrival and departure sequences.
• Communicate with airport operations, local airline employees, maintenance technicians, IT staff, law enforcement, crash fire rescue, and central communications to ensure an efficient flow of aircraft, passengers and baggage through the Terminals.
• Allocate and manage Terminal 1 and 2 resources including; 45 gates, 70 check in positions, 8 baggage reclaim belts, 8 baggage makeup belts, etc.).
• Comply with F.A.R. regulations and operational requests from the FAA, RDU airport authority and partner airlines.
• Assure compliance with minimum standards and regulations relating to all tenants including airline and ramp procedures.

The Operations Coordinator must meet the qualification requirements:

• Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• High school diploma or the equivalent. 
• An aviation related degree or relative aviation experience is required.
• Excellent, proven interpersonal, verbal and written communication skills and ability to interact and represent the company with airport tenants, state and federal authorities, and other organizations on a professional level.
• Must be able to possess a valid North Carolina driver’s license and an acceptable driving record.
• Ability to establish and maintain good working relationships with other employees, airline employees and federal/state agencies.
• General knowledge of computer applications, software and hardware.

Additional information:

• Applicants must be able to pass a drug screen, physical, and background check before becoming eligible for employment.
• Normal working hours will vary by shift. 24/7, 365 day coverage in continuous and overlapping shifts. This includes nights, weekends, and holidays.
• The Ramp Control Tower is located at Terminal 2 in a restricted SIDA environment with three controlling positions more than six feet apart. Employee parking lots are a short walk from the terminals.
• Overtime is paid after 40 work hours in a pay week.
• 11 paid holidays per calendar year.
• 2 weeks vacation time accrued per year.
• Separate sick time also accrued and eligible for rollover per calendar year.
• Company matching 401k.
• Company sponsored health benefits.

Salary: $25 per hour