Operations Coordinator

You don’t just want a job — you want to be part of something meaningful. A career at the ANSI National Accreditation Board (ANAB) is exactly that — and more.

ANAB is the largest multi-disciplinary accreditation body in North America, with offices in Washington, D.C., and Fort Wayne, IN. We work with government regulators, leading organizations, and industry experts to ensure health and safety, environmental protection, and the quality of goods and services. Through accreditation and assessment, we help clients meet rigorous standards and demonstrate competence.

We are recognized globally for excellence, precision, and impact — and we’re looking for talented professionals who share our commitment to service and integrity.

About the Role

We’re currently seeking a Coordinator to join our team in Fort Wayne, IN. This role is central to supporting client services and ensuring the smooth delivery of accreditation and assessment programs.

As a Coordinator, you’ll manage a variety of administrative and client-facing responsibilities — including assessment scheduling, deliverables tracking, and records maintenance. You’ll work directly with clients, assessors, committee members, and internal teams to ensure processes are efficient, accurate, and timely.

Success in this role requires strong organizational skills, attention to detail, professionalism, and the ability to multitask while maintaining high-quality work and a positive attitude.

Key Responsibilities:

• Coordinate accreditation and assessment services with clients and assessors.

• Process applications, schedule assessments, and manage related documentation.

• Maintain accurate records and data entry within internal systems.

• Ensure timely and professional responses to client inquiries and needs.

• Support internal process improvements and contribute to team-based initiatives.

Qualifications:

Education & Experience

• High school diploma or equivalent required.

• Minimum of 2 years of relevant experience (e.g., customer service, business administration, office support).
   

Knowledge & Skills

• Communication: Excellent written and verbal communication, active listening, and strong interpersonal skills.

• Administrative: High attention to detail, organizational discipline, and time management.

• Professionalism: Demonstrates integrity, reliability, and the ability to work effectively under pressure.

• Operational Awareness: Understanding of quality principles and process coordination.

• Technology: Proficient in Microsoft Office; able to learn and use ANAB platforms and tools efficiently.

• Problem Solving: Ability to identify challenges and offer practical, process-oriented solutions.

Familiarity with accreditation processes or standards-based systems is a plus, but not required.

Why Join ANAB?

At ANAB, you’ll find a professional, collaborative environment where your work makes a real impact. We offer:

• 403(b) retirement plan with employer matching

• Generous Paid Time Off (PTO)

• Comprehensive medical, dental, and life insurance

• Additional optional benefits to support your well-being
   

ANSI National Accreditation Board is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.