Operations Coordinator

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has an immediate opening for an Operations Coordinator at its Richmond location, (2600 Richmond Highway). The Operations Coordinator will manage the company’s spare parts inventory and shipping activities while supporting basic IT administrative functions. This position reports to the Director of Engineering and maintains regular communication with plant employees, vendors, and customers.

This is an on-site, non-remote position with a schedule of Monday through Friday, 7:00 AM to 3:30 PM. The pay range is $25.00 to $30.56 per hour, based on experience, qualifications, and skills. Employees are reimbursed for approved business travel expenses related to visits, training, and other approved work activities. This is a non-exempt position, making employees eligible for overtime pay for hours worked over 40 in a workweek.

Responsibilities of the Spare Parts component of the position include:

• Process stock transfer orders (STO) from all North American plants. This includes entering SAP transactions and packing/shipping parts to the plants. 


• Maintain the spare parts stock levels by reordering parts or coordinating the repair of parts as they are consumed.


• Add new parts and remove no longer used parts from inventory as requested by management.


• Annually audit the inventory of corporate parts to confirm accuracy and generate reports of usage frequency to determine if stock levels should be adjusted.


• Assist facilities with locating sources for parts if they are not found in inventory.


• Assist and Train with the CMMS coordinator for audits, training, and other tasks at the facilities.


• Perform routine/repairs on RTC equipment and machinery, including saws, CVL, and other equipment in large scale labs 1 and 2.


• Build shipping containers (crates and pallets)


• Support engineering teams with equipment builds


• Assist with shipping operations, including preparation, coordination, and documentation for RTC.


• Work with freight companies and other vendors


• Other duties as assigned

Responsibilities of the IT component of the position include:

• Perform basic troubleshooting and help-desk level tasks such as testing and replacing faulty peripherals, loss of network connectivity, assistance with user logins, access to permitted network shares, connecting devices to permitted Wi-Fi networks, etc.


• Receiving and commissioning new desktop and laptop computers, from unboxing to account setup and deployment at physical workstation location


• Moving workstation physical locations when requested by end users


• Decommissioning old desktop and laptop computers and readying the devices for either reuse or e-waste


• Upgrading or replacing old computer hardware as needed or required


• Installing software for users as needed or required


• Testing and shipping replacement computer parts to plants as requested


• Managing virtual machine infrastructure for RTC, Richmond, and other plants by power cycling VMs or reverting to previous snapshots and replicas as needed to maintain production uptime


• Miscellaneous IT-related and building-related projects

Qualifications

• High School Diploma or GED


• Experience with tracking, maintaining, and optimizing valuable assets (physical goods and digital systems/hardware) 


• Basic tool operation, measuring precision, and safety knowledge (to build shipping containers such as crates or pallets).


• Proficiency with SAP or similar systems for inventory management, pricing, order processing and delivery documentation


• Intermediate proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).


• Excellent customer service and ability to build/maintain professional customer relationships


• Strong problem-solving, troubleshooting, and organizational skills


• Ability to lift and move equipment and parts weighing up to 80 lbs.


• Ability to work in manufacturing and customer site environments.


• Capable of working with limited supervision

Other Competencies

Technical aptitude; customer focus; communication; problem-solving; mechanical troubleshooting; time management; inventory management; team collaboration; self-motivation; attention to detail

Excellent Comprehensive Benefit Plan

We have 401K, Profit Sharing and a great Benefit Package including Health, Dental, Vision, Life, Disability and paid time off (Vacation and Holidays).