Operations Director

Director of Operations

Location: Lake Orion, Michigan (In-Person)
Salary: $85,000–$95,000 annually

Position Overview

The Director of Operations is responsible for overseeing and improving the organization’s day-to-day operations. This role ensures that internal processes, systems, and teams are operating efficiently and consistently, while supporting leadership in executing strategic initiatives and driving operational excellence.

This is a full-time, in-person leadership role based in Lake Orion, Michigan.

Key Responsibilities

• Oversee daily operational activities across departments to ensure efficiency and consistency
• Develop, document, and improve operational processes and standard operating procedures (SOPs)
• Manage cross-functional teams and support department leaders in execution and accountability
• Track operational performance metrics and identify areas for improvement
• Partner with executive leadership to implement strategic initiatives
• Identify operational risks and resolve issues proactively
• Support resource planning, staffing coordination, and workflow management
• Ensure operational compliance with internal policies and applicable regulations
• Drive continuous improvement and scalability as the organization grows

Qualifications

• Bachelor’s degree in Business, Operations Management, or a related field (or equivalent experience)
• 7–10 years of operations, project management, or leadership experience
• Proven ability to manage people, processes, and priorities simultaneously
• Strong organizational, problem-solving, and decision-making skills
• Experience building or improving operational systems and workflows
• Comfortable working in a hands-on, in-person leadership role
• Strong communication skills and attention to detail

What We Offer

• Competitive salary range of $85,000–$95,000
• In-person role with meaningful influence on company operations
• Collaborative leadership team and growth-oriented environment
• Comprehensive benefits package (details provided during the interview process)

Work Environment

• Full-time, in-person position based in Lake Orion, Michigan
• Standard business hours with flexibility as needed to support operations