Operations Excellence Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Essential duties and Responsibilities:

· Lead the implementation of Continuous Improvement and Lean programs to achieve measurable performance gains.

· Identify and prioritize key opportunities to eliminate waste, reduce costs, and streamline processes across the Operations Value Chain.

· Develop, implement, and monitor project management frameworks for operational improvement initiatives.

· Facilitate and support root cause analysis and problem-solving efforts across all levels of the organization.

· Design and deliver training programs to build organizational capabilities in Lean and World Class Operations principles.

· Coach employees and leaders to promote a Continuous Improvement mindset and drive cultural change.

· Analyze operational data (e.g., OEE, downtime, Pareto analysis) to identify trends and define improvement priorities.

· Maintain accurate and current process documentation, including SOPs, guidelines, and best practices.

· Partner with leadership to align improvement initiatives with strategic business goals.

· Build business intelligence reporting with analytics teams, aligning to strategic objectives.

· Serve as a role model for continuous improvement, leveraging innovation including AI/ML.

Change Management

· Influence and facilitate change without formal authority.

· Lead change initiatives to ensure adoption of new processes, tools, and technologies.

· Develop and execute change management plans (communication, training, stakeholder engagement).

· Partner with leadership to assess impacts, mitigate resistance, and foster adaptability.

Qualifications and Requirements:

· Strong analytical and problem-solving skills .

· Proficiency in process improvement methodologies: (e.g., Six Sigma, Lean).

· Excellent communication and interpersonal skills .

· Proficient in Excel and Microsoft Applications

· Ability to influence and collaborate with stakeholders at all levels .

· Strong understanding of data analysis and reporting .

· Experience in change management and project management .

· Bachelor's degree in a related field