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Position Summary
We are looking for an organized and driven Operations Administrator to play a key role in supporting daily operations, customer engagement, and administrative functions. This position blends supply chain support, customer service, and accounting responsibilities within a collaborative office environment. The ideal candidate is detail-focused, dependable, and comfortable managing multiple priorities. Success in this role requires strong communication skills, sound judgment, and the ability to work both independently and as part of a team.
Primary Responsibilities
Oversee accounts receivable, accounts payable, and provide inventory-related support for the sales team
Act as a point of contact for customers and internal sales staff
Address routine customer inquiries and ensure timely resolution of service requests
Process sales orders, monitor shipment status, and provide necessary documentation
Troubleshoot and resolve customer concerns using critical thinking and sound decision-making
Manage incoming calls with professionalism and strong phone etiquette
Support day-to-day office administration and clerical functions
Prepare reports, documentation, and internal paperwork with accuracy and efficiency
Handle confidential information with discretion and integrity
Qualifications & Experience
Minimum of 3 years of experience in an administrative, customer support, or related role
Hands-on accounting experience required, including accounts payable/receivable and inventory management
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Experience with Sage 100 is preferred but not mandatory
Strong written and verbal communication skills
Ability to manage multiple tasks in a deadline-driven environment
High level of professionalism, reliability, and accountability
Excellent organizational skills with strong attention to detail
Capable of prioritizing responsibilities and meeting established timelines
Self-starter with a collaborative, team-focused mindset
$48,000 - $55,000 a year
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