Operations Investigative Unit Assistant

Becker & Company is seeking a dedicated Claims Investigation Unit Assistant to join our dynamic team focusing on playing a vital role in ensuring the smooth operation of our investigative assignments. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aim at mitigating expenses for our clients and delivering high-quality results. Are you highly organized, detail-oriented, and eager to support a dynamic investigative team?

Key Responsibilities

As an Assistant, you'll provide critical support to our Case Managers by:

• Assisting with the review of investigative assignments, ensuring adherence to specific client requirements.
• Helping to assign cases to field investigators based on geographic location, budgetary guidelines, and cost containment principles.
• Assisting in gathering information for in-house investigations to facilitate successful case completion.
• Writing the assignment providing the investigator with detailed instructions on how to complete the assignment.
• Maintaining documentation of feedback on field investigator performance, communication, and timeliness.

• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Outlook, and basic data/video upload processes.
• Excellent organizational skills and a keen eye for detail.
• Ability to collaborate effectively with Case Managers and field investigators.
• A proactive attitude and a commitment to meeting deadlines.

Why Join Us?

You'll be part of a team that values excellence, professionalism, and a commitment to exceeding client expectations. Your role will directly impact the quality and efficiency of our investigative services, making you an integral part of our success.

If you're ready to grow in a fast-paced, supportive environment, apply now! This position, based in our Bridgeville office, offers a full-time commitment with the flexibility of a hybrid schedule after the 90-day introductory period. We provide a comprehensive benefit package, including PTO, 401(k), healthcare, along with other benefits. As a nationwide provider of investigative services, Becker & Company has been serving the property and casualty insurance industry for over 31 years. Join our team of dedicated professionals who enjoy their work and deliver exceptional results.