Operations Manager

Job purpose

The Operations Manager leads and oversees project teams on large-scale construction projects.

A key aspect of role involves taking full ownership and accountability for:          

• end-to-end tendering process


• project planning & execution (in line with programme)


• achievement of commercial objectives


• delivery of Safety, Health, Environmental & Quality targets (SHEQ)


• leading all aspects of people management, from a team, sub-contractor, General Contractor (if applicable) and client perspective


• and developing future opportunities by enhancing our reputation for what we do, and how we do it.

Duties and responsibilities

Pre-Construction:

• Lead Tender Team and Competitive Submissions: Direct the bidding process and craft winning proposals based on thorough analyses and innovative strategies.


• Program, Documents, and Meetings: Develop comprehensive project plans, schedule start-up meetings, and ensure all stakeholders are aligned with the project objectives.


• Procurement Strategy and Risk Management: Design strategies for supplier selection and comprehensive risk management frameworks.


• Safety Plans and Site Logistics: Develop and enforce stringent safety and site logistics plans to comply with all regulations.


• Stakeholder Liaison and Resource Planning: Maintain continuous communication with all stakeholders and effectively manage resource allocation.


• Customer Relationships: Build and maintain customer relationships.


• Supply Chain relationships: Monitor supply chain relationships through appropriate channels

Construction:

• Ensure implementation of Safety First Guiding Principles


• Start-Up Meetings and Contract Commencement: Facilitate initial meetings to kick off project activities and ensure all teams are prepared for execution.


• Compliance and Supplier Selection: Monitor compliance with project standards and local regulations and perform thorough vetting of all suppliers.


• Resource Management and Preliminary Tasks: Oversee resource distribution and manage preliminary site activities. Develop teams through coaching and mentoring.


• Progress Monitoring and Team Leadership: Continuously track project progress and lead the project team to adapt to challenges proactively.


• Financial Oversight and Reporting: Maintain strict control over project finances and compile detailed reports for stakeholder review.


• Issue Management and Certificate Procurement: Strategically address project issues and secure necessary certifications.


• Defect Rectification and Client Engagement: Manage the resolution of any defects and uphold strong client relationships.

Post-Construction:

• Aftercare Service and Commissioning Adjustments: Provide comprehensive post-project support and make necessary adjustments during the commissioning phase.


• Financial Support and Documentation: Assist with financial reconciliations and ensure all project documentation is complete and accessible.


• Contractual Safeguards, Defect Resolution, and Client Relations: Implement contractual protections, resolve any lingering defects, and maintain robust client engagements.

Qualifications, Knowledge & Experience

Qualifications:

• Required: 10+ years' experience in the construction industry; Degree in Construction Management or a related field (Master’s degree preferred).


• Skills: Demonstrated expertise in managing large construction projects, with strong capabilities in Cost & Value Control and Contract Management.


• Certifications: Relevant local safety certifications


• Leadership and Communication: Exceptional leadership and communication skills are crucial, with a proven ability to lead large teams and manage complex stakeholder relationships.


• IT Proficiency: Advanced skills in project management software and IT tools necessary for efficient project management.

Knowledge & Experience:

• Design procurement


• Construction methods and best practice, technologies and materials


• Measurement and Valuation


• Planning


• Claims and L&E


• Manage more than one project


• Understanding of subcontract/material procurement.


• Management Systems


• Standards and Specifications


• Commercial & Financial Management


• Safety, Health and Quality Policies and Procedures


• Employee Relations


• Construction Industry Regulations

People Management Responsibilities:

• Ensure that the necessary resources are in place to achieve the contract programme.


• Recruitment and management of site personnel in line with company policies and procedures.


• Ensure that quality performance management check-ins take place for all staff within their reporting structure.


• Ensure new employees have a thorough and positive on-boarding experience.

Ardmac is an equal opportunity employer committed to creating an inclusive work environment. We welcome and encourage applications from all qualified candidates, regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, or any other legally protected status. We believe in a diverse workplace that fosters mutual respect and innovation.