Operations Manager

Overview:

The Operations Manager is responsible for the overall execution, performance, and consistency of construction operations across projects. This role provides direct leadership and oversight to Project Executives and serves as the primary operational link between the Project Executive team and the Director of Construction. The Operations Manager ensures that projects are executed in accordance with company policies, contractual requirements, safety standards, financial objectives, and operational best practices. This role is accountable for aligning Project Executive performance, resolving cross-project operational challenges, and driving predictable, profitable project outcomes across the construction portfolio. 

Essential Functions:

1. Leadership & Oversight: 25%

• Provides direct leadership, guidance, and oversight to all Project Executives.


• Ensures Project Executives are effectively managing assigned Project Managers, accounts, and projects in alignment with Alterman standards.


• Works with the Director of Construction to evaluate Project Executive performance and identify development opportunities.


• Leads and facilitates resolution of escalated project, customer, staffing, contractual, or financial issues in coordination with Project Executives.


• Ensures consistency in project execution, reporting, forecasting, and review processes across all Project Executives.


• Reinforces accountability for project outcomes while promoting collaboration and best practices.

2. Construction Operations Management: 30%

• Ensures projects are planned, staffed, scheduled, and executed in accordance with approved budgets, schedules, and contracts.


• Monitors project review processes (25-50-75-90% reviews) to ensure timely identification and mitigation of risks.


• Supports resolution of disputes, claims, and change management issues before escalation to the Director of Construction.


• Ensures adherence to company policies, procedures, and operational controls across all projects.

3. Financial & Risk Oversight: 35%

• Monitors overall financial performance of construction projects, including profitability, cash flow, labor productivity, and cost controls.


• Reviews job cost projections, forecasts, and aging reports across Project Executives to ensure accuracy and timely corrective action.


• Ensures consistent billing, collections, and receivables management practices are followed.


• Identifies trends, risks, and variances across the project portfolio and works with Project Executives to implement corrective actions.


• Supports the Director of Construction in maximizing profitability and minimizing operational and financial risk.

4. Staffing, Resource Planning & Safety: 5%

• Works with the Director of Construction and Labor to ensure appropriate staffing levels across projects.


• Assists with selection, placement, and performance evaluation of key supervisory and field personnel.


• Reinforces and monitors compliance with corporate safety policies and safety-first culture across all projects.


• Partners with Safety to address trends, incidents, and corrective actions.

5. Performs other duties as assigned by the Director of Construction. 5%

Education and Experience:

• High school diploma or equivalent required. 


• Minimum of 5 years of progressive experience in electrical construction operations, project management, or estimating.

Skills/Abilities:

• Excellent verbal and written communication skills.


• Strong leadership and team management capabilities across multiple projects and managers.


• Advanced understanding of construction operations, project delivery, and financial controls.


• Solid knowledge of the National Electrical Code, construction methods, contracts, and specifications.


• Able to read, interpret, and enforce contract documents, plans, and specifications.


• Proficiency with project management, scheduling, and accounting systems.


• Working knowledge of Accubid estimating software preferred.


• Strong judgment, problem-solving, and decision-making abilities.


• Able to manage competing priorities in a fast-paced environment.


• Demonstrated ability to identify risks, capitalize on opportunities, and drive consistent performance.

Work Environment:

• Office environment with some travel required.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.


• Must be able to lift up to 15 pounds at times.