Operations Manager

Are you ready to take charge and make your mark in multi -family property management? Our client is a fast -growing organization looking for an experienced Operations Manager to lead the daily operations across two established property portfolios in Omaha. This is a high -impact, hands -on leadership role where your expertise will directly influence everything from resident satisfaction to financial results.

What You’ll Do:

• Lead the day -to -day operations for multiple properties, with full ownership over maintenance, capital projects, and resident relations.
  
• Take charge of the financials—approve expenses, spot trends, and drive profitability across the portfolio.
  
• Be the key connector: ensure smooth communication between maintenance teams, vendors, property managers, and residents.
  
• Streamline unit turns and set pricing strategy using your own Turn Matrix.
  
• Maintain top -quality standards by conducting quarterly property walks and closely partnering with maintenance techs.
  
• Build and manage relationships with vendors, handling everything from onboarding and insurance to contract negotiations.
  
• Oversee AppFolio operations, including documentation, contact center management, and financial workflows.
  
• Lead weekly operations meetings and keep projects moving with daily stand -ups.
  
• Coordinate capital improvement plans and project schedules.
  
• Recruit, hire, and develop talented maintenance and resident relations staff.
  
• Collaborate with company leadership to promote a strong, positive workplace culture.