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Operations Manager

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Job Description - Operations Manager

MDW Associates is seeking an Operations Manager to support the Office of the Secretary of War Research & Engineering (OUSW(R&E)). Specifically, this position supports Business Operations to streamline business processes across the organization. The Operations Manager will oversee and manage the daily operations focusing on improving overall performance and achieving strategic goals.


The Operations Manager may perform a combination of some or all of the following duties:



  • Analyzing existing operational workflows, identifying areas for improvement, and recommending strategies to enhance efficiency and productivity.

  • Developing and implementing quality assurance programs, monitor product or service quality, and ensure adherence to established standards.

  • Contribute to the development and execution of long-term operational strategies aligned with broader OUSD(R&E) goals.

  • Establish key performance indicators (KPIs) to track operational performance, analyze data, and generate reports for senior management.

  • Identify potential operational risks, develop mitigation strategies, and ensure business continuity.

  • Ensure operations comply with relevant laws, regulations, industry standards, and internal policies

  • Provide key organizational and knowledge management (KM) functions. Recommending KM technology, where applicable.

  • Develop, recommend, and implement modifications to current procedures and policies to improve efficiency; develop and maintain comprehensive standard operating procedures (SOPs).

  • Ensure adherence to government security regulations (e.g., National Industrial Security Program Operating Manual (NISPOM), Intelligence Community Directives (ICDs)) and develop/implement policies for safeguarding sensitive information.

  • Develop and implement programs for Operations Security (OPSEC), which includes protecting critical program information

  • Conduct compliance reviews, self-inspections, and follow-up actions to ensure facilities and procedures meet security standards.


Required Skills & Experience:



  • A minimum of Ten (10) years of demonstrated experience as an Operations Manager is required.

  • Demonstrated experience in analyzing existing operational workflows, identifying areas for improvement, and recommending strategies to enhance efficiency and productivity


Preferred Skills & Experience:



  • A master's degree from an accredited college or university in a management discipline is preferred.

  • A Program Management Professional (PMP) Certification is preferred.

  • Four (4) years of specialized experience, including military or industry experience, may be substituted in lieu of specific educational requirements.


Education Requirements:



  • A bachelor's degree from an accredited college or university in a management or technical discipline (e.g., Science, Mathematics, or Engineering field)


Security Requirement(s):



  • Candidates for this position must hold an active Top-Secret clearance with SCI eligibility


Company Description


Incorporated in 2012, MDW is a small business headquartered in McLean, VA with offices in Huntsville, AL. We provide Federal government clients with consulting, management services, advisory and assistance services, decision support, strategic planning, process planning and improvement, task execution and metrics analysis. Our mission is to make our clients more successful by providing honest assessments, exceptional analysis, prudent advice, direct communication, and hard work.


Our core capabilities include:



  • Strategic Planning

  • Cost Estimating

  • Budget Programming and Justification

  • Budget Execution

  • Acquisition Management

  • Financial Systems Support & Integration


MDW Associates, LLC ("MDW") is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, religion, color, sex, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy or any other unlawful basis unrelated to the ability to do the job. MDW seeks to employ talented, ethical, and entrepreneurial-minded persons. Our applicants and employees are protected from discrimination as required by Federal law.


Additional Information


We offer a competitive and comprehensive benefits and compensation package for our employees, including but not limited to:



  • Health

  • Dental

  • Vision

  • Group Life Insurance/Long Term Disability/Short Term Disability

  • Retirement/401(k)

  • Flexible Leave Policy


All your information will be kept confidential according to EEO guidelines.

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