Operations Manager

Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion.

We are seeking an experienced Operations Manager to oversee daily operations in our Syracuse, NY office. The ideal candidate will have demonstrated experience in a leadership role.

Operations Manager Perks & Benefits:

• Competitive pay with opportunity for growth
• Competitive Health Insurance with multiple plan options
• Paid Vacation/Sick/Personal/Holidays
• 401(k) Retirement Savings Plan with company match
• Potential for Profit Sharing
• Participation in an inclusive management team with opportunity to impact operational strategies

Operations Manager Qualifications and Skills:

• Engineering, Engineering Technology, or related degree, and/or project management experience in the Architectural/Engineering/Construction Industry
• Demonstrated experience in a leadership role with strong people and resource management skills, preferably in the Construction Materials Testing and Inspection industry
• Strong written and verbal communication skills
• Ability to effectively multitask in a fast-paced, dynamic work environment
• Attention to detail and strong organizational skills
• Ability to work both independently and in a team environment

Operations Manager Responsibilities and Duties:

• Under the direction of Senior Management, oversee and coordinate day-to-day operations and technical services consisting of Construction Materials Engineering and Testing, Special Inspection and Environmental Consulting
• Financial management to include:
  • Execute Divisional Budget to meet revenue and profit goals
  • Monitor and maximize personal and operational efficiency and productivity
  • Monitor project profitability
  • Oversight of divisional purchasing
• Promote and administer corporate policies
• Oversight of technical and administrative staff
• Promote and provide career planning and identify growth opportunities for staff
• Conduct annual and periodic performance reviews for direct reports
• Management of divisional staffing levels, including development and execution of staffing plan to coincide with budget and workload
• Maintain a high level of client satisfaction through quality service and client management strategies
• Lead divisional business development efforts and work with business development and technical staff to pursue client and project opportunities
• Utilize customer relations management (CRM) software to develop new and maintain existing client relationships
• Participate in Strategic Planning to develop and execute long-term, divisional, and corporate goals

ATL is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, genetic characteristics, disability, military status, protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.