Operations Manager

About Golden Lighting Golden Lighting is a premier name in the residential design industry, recognized nationally for delivering "Expert Lighting Designs for Every Space." We combine the market reach of a major brand with the agility and culture of a tight-knit, 30-person private enterprise. We are profitable, growing, and obsessed with quality—not just in our products, but in our operations.

We are looking for a results-driven Operations Manager to oversee and optimize our warehouse operations. In this role, you will be responsible for the end-to-end lifecycle of our goods—from receiving and storage to assembly and distribution.

The ideal candidate is a strategic leader who balances high standards for safety and quality with the ability to manage a dynamic team in a fast-paced environment. If you have a natural curiosity for process improvement and a track record of operational excellence, we want to hear from you.

Key Responsibilities

Operational Management & Strategy

• Strategically manage warehouse operations in alignment with company policies and long-term vision.
• Oversee receiving, inventory control, assembly, and distribution to ensure maximum efficiency.
• Develop and implement daily/weekly workflows and space utilization plans to increase throughput.

Team Leadership

• Supervise and lead warehouse staff, including scheduling, task assignment, and performance management.
• Recruit, train, and mentor employees to meet performance goals and long-term development objectives.

Inventory & Assembly

• Maintain inventory accuracy through effective stock control measures and regular audits/cycle counts.
• Utilize Warehouse Management Systems (WMS) to track inventory and minimize shrinkage.
• Lead the assembly process to ensure daily orders are completed on time to meet shipping deadlines.
• Continually review and refine assembly workflows to maximize productivity.

Safety & Compliance

• Enforce health, safety, hygiene, and security protocols in line with legal regulations.
• Conduct regular safety training sessions to promote a secure and compliant work environment.

Logistics & Performance

• Coordinate inbound and outbound shipments to meet delivery deadlines and customer expectations.
• Collaborate with suppliers and transport companies to streamline logistics.
• Analyze KPIs and productivity metrics to identify bottlenecks and prepare performance reports for senior management.

Required:

• 5+ years of experience as a Warehouse Manager or in a similar operational leadership role.
• Deep knowledge of warehouse operations, logistics processes, and inventory management systems (WMS).
• Proven leadership skills with a focus on motivating and managing diverse teams.
• Strong problem-solving abilities and the ability to make decisions under pressure.
• Proficiency in Microsoft Office Suite or similar digital tools.

Preferred:

• Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration.
• Tech Stack: Familiarity with ERP systems; knowledge of NetSuite and ShipHawk is a significant bonus.
• Certifications in warehouse safety protocols or forklift operation.

Key Competencies

• Analytical Mindset: You enjoy evaluating operational data to implement tangible improvements.
• Detail-Oriented: Exceptional organizational skills with a focus on accuracy.
• Communication: Clear and effective verbal and written communication.
• Adaptability: High-level time management skills to prioritize tasks in a fast-paced environment.