Operations Manager

🚨 Now Hiring: Operations Manager – Charlotte, NC (On-Site)
Location: Charlotte, NC | Type: Full-Time
Visa Sponsorship/Relocation: Not available

We're seeking an experienced Operations Manager to lead freight forwarding operations at our Charlotte branch. This is a hands-on, high-impact leadership role managing air, ocean, import/export, and domestic freight.

Responsibilities:

• Lead daily freight operations and team performance
• Ensure compliance with TSA, FMC, and U.S. Customs regulations
• Monitor KPIs, service levels, and cost control
• Collaborate with vendors and internal teams to drive efficiencies
• Oversee P&L and process improvements

Qualifications:

• 5+ years in freight forwarding, with 2+ years in operations leadership
• Knowledge of international/domestic logistics
• Experience with CargoWise, AS400, SAP, or similar systems
• Strong leadership, communication, and problem-solving skills
• Must be authorized to work in the U.S.

📍 On-site role based in Charlotte, NC

Standard benefits, Medical, Dental, and Vision.