Operations Manager

Responsibilities:

• Develop and implement operational strategies to enhance efficiency, cost-effectiveness, and client satisfaction.
  




• Oversee daily clearing and forwarding activities, ensuring timely delivery and compliance with customs and port procedures.
  




• Coordinate with logistics, export, and transit departments to streamline processes and resolve operational challenges.
  




• Supervise and support departmental heads and operational teams, ensuring alignment with company objectives.
  




• Maintain close communication with clients and key stakeholders to address inquiries, resolve issues, and improve service delivery.
  




• Monitor financial transactions related to operations, ensuring accuracy, accountability, and budget adherence.
  




• Ensure compliance with all legal, regulatory, and safety requirements across operational functions.
  




• Prepare and present daily, weekly, and monthly performance reports to management.
  




• Drive continuous improvement initiatives to enhance operational workflows and reduce turnaround times.
  




• Lead, train, and mentor staff to ensure high performance, motivation, and professional growth.
  

Requirements