Operations Manager

Operations Managers are responsible for all aspects of the Production and Maintenance departments and the coordination of activities with other departments in a manner which results in the efficient production of quality product at a cost and schedule consistent with company policies, customer service, and plant objectives. The primary duties of an Operations Manager include:

• Understands, follows and enforces all established safety, health, quality GMP and Company policies, procedures and recognized practices.
• Understands, follows and enforces all established policies, procedures and recognized practices.
• Works with Supervisors/leads to oversee all Maintenance and Production department personnel/HR issues including: hiring, reviews, recognition, disciplinary, attendance, and grievances.
• Participates in plant staff, shift and safety meetings, and conducts regular departmental meetings and departmental training based on needs assessment.
• Coordinates the scheduling and execution of preventative maintenance required for the operational equipment.
• Determines and controls maintenance budget to ensure efficient use of funds and reduce/eliminate repetitive purchases by identifying and eliminating root causes.
• Maintains direct contact with the Engineering department on the latest improvements to plant machinery and systems to more effectively increase manufacturing performance and reduce operating costs.
• Investigates and diagnoses causes of breakdowns and develop programs and solutions to reduce/eliminate future occurrences.
• Responsible for the execution of a production schedule to satisfy customer service requirements with respect to time, cost, and quality.
• Maintains contact with the sales department so that customer requirements are effectively met and maximum utilization of plant facilities is obtained.
• Manages temporary staffing levels for the operation to achieve plant objectives for labor efficiency.
• Responsible for the selection, training and development of shift personnel to attain department goals.
• May be responsible for special projects related to other functional areas.
• Conducts all trials and R & D for packaging conditions such as banding and stretch wrap.
• Participates in plant operational planning meetings.
• Develop new methods and procedures to optimize manufacturing efficiency and reduce operating costs.
• Assists in taking all physical inventories in accordance with corporate procedures.
• Meets with vendors and plant visitors.
• Ensures that the necessary plant Standard Operating Procedures (SOP’s) are developed and that production employees have been trained to meets plant operations objectives.
• 0-25% travel may be required.

A Bachelor’s Degree and/or related maintenance/operations experience; or equivalent combination of education and related maintenance/operations experience is required. A minimum of five years’ experience in a maintenance supervisory or management role in a manufacturing environment with demonstrated leadership skills strongly preferred.

Operations Managers are required to interact with other managers, employees, vendors, and customers. Therefore, the following skills and proficiencies are also essential requirements of the position:

• Ability to maintain regular, predictable, and punctual attendance.
• Computer usage and typing skills are essential.
• Excellent verbal and written communication, including the ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Communicates effectively: conveys facts and information clearly both verbally and orally.
• Collaborates well with others: proactively contributes to group objectives; volunteers to help others.