Operations Manager

City Fitness is looking for an Operations Manager who can execute strategy, lead a team, and manage the day-to-day without skipping a beat! This is a front-facing leadership role, that services both staff and members. Qualified candidates will possess excellent communication skills, with the ability to manage conflict and adapt to change and inconsistency in the workplace.

If you enjoy hands-on, meaningful work, that operates in a fast-paced, cross-functional environment-  then you may be glorious unicorn we're looking for!  

City Fitness remains committed to investing heavily in the short term and long term success of our team members. In addition to competitive pay and a wide variety of employment perks, we proudly prioritize and understand the value in maintaining a healthy, diverse, supportive and inclusive work environment. As the Company continues to expand throughout the City, we take pride in providing substantial opportunity for growth as we continuously look to develop our staff and promote from within. Additional employment benefits include:

• Complimentary gym membership
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Commuter Benefits
• On-demand pay
• Enhanced Paid-Time Off
• Employee discounts and community partnership perks

• Must be 18 years or older
• Must be a super awesome human
• Must have GED or High School Equivalency
• 2-5 years of experience supervising and developing staff 
• Food Serv-Safe certification not required for hire, but may be a condition of employment depending on the employment location.
• Must be proficient in Microsoft Office Suite
• Must know 1 dad joke and posses the ability to deliver the punch line with enthusiasm and vigor

Competencies

• Must have strong communication skills, and respond well to questions
• Excellent interpersonal and customer relations skills
• Ability to lead and manage others
• Utmost ethical conduct
• Ability to take initiative and problem solve
• Dedication to maintaining personal integrity and one’s own health and fitness
• Adapts very well to change and inconsistency in the workplace
• Ability to present oneself, and the company, in a professional manner
• Ability to organize, prioritize, and meet deadline.

Supervisory Responsibility

The Operations Manager serves as the immediate supervisor to all Front-Line, ProShop (location specific), and Cleaning Staff. The OM is accountable for the overall performance management and on-going care of each reporting department.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Managers must be computer literate and comfortable working with a multitude of computer software and information systems.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work

This is a full time position that requires a physical onsite presence and a minimum of 40 scheduled hours per work week. Unless otherwise specified, the expected days and hours of work are Monday through Friday, 8am to 5pm. At times this position may requires long hours, weekend work, and/or inconsistency in scheduling as job duties, staffing demands, or special projects require. On-going schedule alterations must be approved in advance, in writing, by the VP of the department.

Travel

This position requires a medium to moderate amount of travel. Individuals are expected but not limited to, travel between all locations, as the job duties and trainings demand

Work Authorization/Security Clearance

This position requires additional screening as a condition of hire.