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Operations Manager

Job Description - Operations Manager

The Operations Manager leads a specialized team in planning, organizing, and managing operations, ensuring chemical loading, warehouse activities, and related processes are performed in a safe, environmentally responsible, and efficient manner. If you enjoy working outdoors, physical activity, problem solving, and a working at a company that promotes a strong safety culture, this opportunity is for you!


Cando Rail & Terminals is North America’s leading provider of specialized rail operating services and terminal infrastructure that allow industrial shippers to optimize their supply chains and connect to Class I railways by leveraging Cando’s operating capabilities and network of owned multi-purpose rail terminals. The company provides a wide range of rail services including industrial switching, material handling, terminal & transload services, short line operations, railcar staging, train assembly, and related services. 


 Cando Advantages 



  • Work Life Balance

  • Cando’s Technical and Leadership Training Programs

  • Award Winning Safety Culture

  • Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances

  • Health & Dental Benefits including voluntary options

  • Expanding in the US and we welcome you to come grow with us!


Job Description


The Operations Manager will provide leadership and guidance to a specialized team in planning, organizing, and managing operations, ensuring chemical loading, warehouse activities, and related processes are performed in a safe, environmentally responsible, and efficient manner.


Roles & Responsibilities



  • Participate in budget preparation, management of profit and loss, and daily communication with customers and railroads on scheduling and other issues to ensure smooth and safe operation.

  • Provide "Worry-free Consistency" service to the customers on every shift every day.

  • Learn, implement, teach, and execute the S7 Operating System and 5S standards.

  • Ability to build strong relationships with customer contacts.

  • Ability to understand the customer contract and rate structure.

  • Ability to delegate and utilize time management well.

  • Ability to develop and execute a business plan. (including budgeting, projecting, variance analysis, and cost management)

  • Ability to promote a safety culture where each Team Member has the value and attitude that unsafe behaviors and conditions will not happen on their shift.

  • Committed to teaching and promoting personal responsibility for identifying and performing safe behaviors, conditions, and environmental responsibility.

  • A positive leader with the ability to be proactive in problem solving, making decisions, organizing, and directing people, and utilizing coaching techniques for improving behaviors.

  • Innovative solutions driven to keep Team Member turnover low.

  • Build and maintain strong relationships with vendors.

  • Work with administrative systems to support operation to meet deadlines.

  • Set an example of professionalism and customer service.

  • Hands on leadership with operational and technical skills to ensure that "best practices" are being utilized.

  • Create an environment where people are committed to professionalism and cleanliness.

  • Create an environment for team building with emphasis on individual development and growth.


Skills, Knowledge & Abilities



  •  Possesses experience and knowledge with;


    • Knowledge of loading chemicals.

    • Trucking background A+.

    • Transload experience A+.

    • Hands on, hard-working, self-starter.

    • Ability to multi-task.

    • Ability to hire right, train right, and treat right all team members.

    • Must have leadership skills to ensure team members always follow procedures even when no one is watching.

    • Ability to work independently with minimal supervision.

    • Ability to work with and perform basic computer operations (spreadsheet, word processor, and email operations), and general office organization.

    • Good written and oral skills with an ability to communicate with co-workers, customers, and other company personnel.

    • Ability to lead employees, support conflict resolution, and implement safety initiatives.

    • Knowledge of local, state, and federal requirements.

    • Desire and willingness to learn. 



Education & Experience



  • College degree preferred. (Degree in Business preferred)

  • 3+ years management preferred.

  • 5+ years of chemical loading experience preferred.

  • Proficiency and daily use of Office 65 programs (Word, Excel, PowerPoint. etc.)

  • Ability to learn and maintain financial literacy.

  • Team building experience is a MUST!

  • Must be able to work outdoors in various climates.

  • Ability to work varying shifts dependent on operation and/or customer needs.

  • Ability to meet physical requirements for the position.

  • Ability to meet requirements of pre-employment screening including but not limited to background and criminal history check, drug & alcohol testing, MVR, physical/FCE, etc. 


Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand of the level of expertise required in this position.


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