Operations Manager

Security Operations Manager - Full Time

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $80,168.40/Year

Location: SeaTac, WA

Schedule: Monday - Friday, 8:00am-5:00pm (100% in office)

We help make your world a safer place.

Securitas is seeking an experienced Security Operations Manager to oversee day-to-day security operations and support the successful delivery of services across assigned locations.

The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Provide input to company initiatives.
• Respond professionally to employee, client, and operational concerns, including situations requiring conflict resolution or de-escalation.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Paid Weekly (every Thursday).
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• College degree OR at least 3 years of professional person management experience required.
• Demonstrated leadership skills with the ability to coach, motivate, and hold teams accountable. 
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal/written communication.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.
• Reliable and self-motivated with strong planning, organizing, and problem-solving skills.
• Ability to take initiative, achieve results, and meet deadlines.
• All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment. 

Join our team and help make our world a safer place.