Operations Manager

Description

The Operations Manager is responsible for managing all operations and day-to-day traffic activities for the warehouse facility in an efficient and cost effective manner while providing excellent customer service.

The Operations Manager will be based out of the office in the Philadelphia, PA branch and will report directly to the Branch Manager.

A. M. Castle & Co. has over 125 years of experience as a leader in the metals service center industry. We provide exceptional benefits including but not limited to medical, dental, vision, 401K match, disability benefits and tuition reimbursement.

Primary Responsibilities/Accountabilities

Essential Primary Responsibilities:

Oversees the planning, organizing and management of all operational activities relating to receiving, storing, order, filing, processing, loading and shipping through the most efficient and cost effective processes.
Reviews and approves the scheduling of plant activities to ensure that service level requirements are met for both direct customers and other Company facilities.
Manages production lead times competitive with the market and in support of sales.
Directs the quality processes and ISO compliance and ensures that product quality standards are maintained through proper training and utilization of established inspection techniques. Initiates corrective action and process improvement where appropriate.
Evaluates material and workflow, equipment, plant layout and machinery performance on an ongoing basis and initiates corrective action and process improvements where appropriate.
Ensures the development and maintenance of an economical and efficient delivery of materials for the Company and to its customers; this includes equipment, services, and personnel as well as logistics as it relates to customers and intercompany transfers.
Monitors budget performance and recommends departmental expenditures including capital requirements.
Recommends staffing levels and, upon approval, hires employees required to meet operating objectives and service level requirements. Provides training and development of plant personnel.
Manages the maintenance of buildings, equipment and grounds, and provides for repairs while also taking preventive actions necessary to protect the Company's assets.
Ensures compliance with the corporate safety program and provides housekeeping which is consistent with established standards.
Ensures that all Company human resources policies and practices are being administered in conformance with established contracts and/or guidelines. Maintains positive relations with union where appropriate and represents the Company in the grievance procedures.
Manages talent development, ensuring that direct reports have appropriate developmental activities/assignments/courses.
Reviews performance of subordinates regularly and conducts formal evaluations when scheduled. Recommends appropriate changes in status.

Physical Demands/Working Conditions

General office environment, PC use
Stooping, standing, and manual dexterity
Light lifting (occasional 25 lbs or less)
Ability to travel as needed

Minimum Qualifications

Required Experience: Type, Skills, and Years:

Five years of progressive industrial/manufacturing experience
Supervisor/management experience
Understanding of workflow design, process layouts and capital equipment optimization
Advanced written and oral communication skills
Solid presentation and negotiation skills with ability to present technical information and concepts in order to initiate change and drive initiatives
Excellent team-building skills with demonstrated leadership abilities
Strong interpersonal skills with demonstrated ability to initiate and sustain productive business relationships
Strong analytical abilities and organization skills
Excellent project management skills, including the identification and scheduling of project deliverables, milestones, tasks, and deadlines
Ability to work effectively with other functional areas in order to improve service levels, resolve service problems, and reduce costs/improve efficiencies
Good problem-solving skills with ability to develop new ideas in order to provide innovative solutions

Required Education

University/Bachelor’s – Degree Program or equivalent work experience

Preferred Qualifications

Knowledge of/experience with LEAN or Six Sigma
University/Bachelor’s – Degree Program: Industrial management, engineering or business, or related field

We are an Equal Opportunity Employer.

Please view Equal Employment Opportunity Posters provided by OFCCP

Company Overview:

Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.

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