Operations Manager - B2C

Company Overview:

• This is a 50+ year old full-service exterior remodeling company serving homeowners throughout Connecticut
• James Hardie Elite Preferred Contractor, CertainTeed Select ShingleMaster, and TimberTech Platinum Pro Contractor
• Better Business Bureau accredited with an A+ rating

What is Being Offered:

• Base + bonus (total $150K-$200K)
• Benefits
• 401K with match & PTO

What The Position is About:

• Oversee day-to-day operations including crew/vendor coordination, scheduling and dispatch, inventory/materials, fleet, facilities, permitting, and field/warehouse support
• Manage vendor relationships, material purchasing and sourcing, and operational resources to support production needs and optimize margins
• Lead and develop the Operations team, driving accountability, consistency, and disciplined execution across the department
• Develop and implement consistent, repeatable processes and systems that improve operational efficiency and support reliable execution as the company grows
• Monitor operational performance and identify opportunities to improve margins, productivity, and overall company contribution
• Support recruiting, onboarding, and development of operations team members as the company continues to grow
• Partner closely with leadership to build the operational infrastructure needed to support future growth and expansion

The Right Candidate Will Have:

• Operations management experience within the residential construction industry
• The ability to optimize margins through buying and sourcing materials
• Highly process-oriented, consistent, and comfortable with repetitive execution
• Exterior construction knowledge in multiple trades is highly preferred