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Operations Manager, Fulfillment

Job Description - Operations Manager, Fulfillment


About the Role


The Operations Manager is responsible for overseeing warehouse day-to-day operations, end-to-end processes, while driving operational excellence in a fast‑paced fulfillment environment.


 


The role requires an analytical understanding of WMS, and proven experience developing high‑performing teams. Success hinges on cross‑functional collaboration with HR, maintenance, safety, quality & engineering teams.


 


You’ll Make a Difference By


Inbound/Outbound Operations Leadership



  • Overseeing daily inbound/outbound activities across a 1million square foot highly automated facility.

  • Optimizing dock utilization, labor planning, and workflow design.

  • Establishing and monitoring KPIs for inbound/outbound performance.


 


WMS & Systems Management



  • Driving efficiency by leveraging automation.

  • Leveraging reporting tools to analyze trends and drive decisions.


 


Leadership & People Development



  • Managing and mentoring a team of supervisors, leads, and associates.

  • Creating a culture of accountability and continuous improvement.

  • Partnering with HR on staffing, training, and succession planning.


 


Continuous Improvement & Strategy



  • Leading initiatives to streamline workflows and reduce operating costs.

  • Developing SOPs and driving consistency across departments.

  • Assisting with other responsibilities based on business needs.


 


What Success Looks Like



  • Meeting operational KPI goals as set by senior leadership.

  • Strong, engaged operational teams.

  • Effective cross-functional partnerships.

  • Measurable improvements in efficiency and system utilization.

  • Data-driven operational decision-making.


 


About You



  • 3+ years in fast paced fulfillment or distribution.

  • Proven leadership and cross-functional influence.

  • Advanced analytical and problem‑solving skills.

  • Strong communication and stakeholder management.


 


Preferred Qualifications



  • Strong expertise with Korber WMS.

  • Experience with Lean/Six Sigma.

  • Bachelor's in supply chain, Operations, Business, or related field.


 


About Ariat


Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.  


 


Ariat’s holistic benefits package for full-time team members includes (but is not limited to):



  • Medical, dental, vision, and life insurance options

  • Expanded wellness and mental health benefits

  • Paid time off (PTO), paid holidays, and paid volunteer days

  • 401(k) with company match

  • Bonus incentive plans

  • Team member discount on Ariat merchandise


 


Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.


 


Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email [email protected].


 


Please see our Employment Candidate Privacy Policy at www.ariat.com/careers to learn more about how we collect, use, retain and disclose Personal Information.


 


Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.


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