Reports to: Lemco Group CEO / Lemco Inc CEO
General Purpose:
As the Operations Manager, you will have complete responsibility for managing all aspects of Customer Delivery Performance, from Raw Material Security to Customer Shipment, ensuring on-time delivery and meeting customer requirements. This includes closely monitoring production schedules, coordinating with various departments to ensure timely fulfillment of orders, and proactively addressing any issues that may arise to maintain customer satisfaction. You are intimately involved in all operational activities, not just overseeing and delegating. You need to be a doer, as opposed to a delegator, actively working to uphold on-time delivery and meet customer requirements at every stage of the process.
Operations Manager Responsibilities:
- Lead the entire Operations team to ensure Customer Delivery Performance; conduct performance reviews, motivate all staff through goal setting and achievement metrics, which includes Cam/CNC, Secondary, Processing, Finishing, Washing, Toolmaking, Engineering, Operational Quality, Purchasing, Machine Maintenance, Logistics, and EHS.
- Conduct regular meetings to review production schedules, prioritize work, address any issues, and ensure that deadlines are met.
- Assist Sales team with new project specification review; communicate project requirements to Engineering and Production.
- Collaborate with Engineering and Production Teams on changes to improve efficiency and manufacturability; participate in drawing, design, and BOM reviews; ensure compliance with applicable industry standards.
- Assist Quality Engineering in maintaining/updating the overall company quality program and necessary industry certifications.
- Develop manufacturing processes and procedures to ensure efficient operations and compliance with our quality program; ensure that procedures and safety protocols are followed; ensure that production tools and equipment are properly maintained and functional.
- Recruit and oversee the training of new Operations employees.
- Lead the Operational Quality and Production Teams to resolve technical issues on the Production Floor and incorporate feedback from customers and Engineering into product improvements.
- Ensure Raw Material Security through analysis of Customer Requirements in collaboration with Purchasing Specialist and Logistics.
- Ensure the Safety of the Production Floor through the EHS Leader.
- Performs other duties as required.
Education/Experience:
- Must have 5+ years of experience as an Operations Manager at an Aerospace component manufacturer, driving Production and Quality results.
- Must understand engineering drawings, aerospace manufacturing experience preferred.
- Bachelor's degree in technical discipline (Mechanical, Industrial, Engineering, Chemical) a plus.
- Background in process improvement in a fast-paced manufacturing environment.
- 5+ years of experience managing staff.
- Proficient with ERP and office package.
Language Skills: Will be required to read and comprehend instructions, correspondence, and memos, to write correspondence, memos, and schedule; to effectively present information in one-on-one and small group situations to guests, clients, and fellow staff.
Mathematical Skills: Basic math skills required.
Reasoning Ability: Problem-solving, reasoning, and "thinking out of the box" will be a constant requirement; in addition, applying common sense understanding to better serve our guests' needs.
Physical Demands:
- Prolonged periods of walking and standing.
- Must be able to lift up to 40 pounds at a time.
- Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches.
- Physically able to conduct inspections and carry equipment used for inspections.
- Extended periods of reaching with hands and arms.
- Consistently turning and moving of hands, arms, feet, and legs
Vision Requirements: Regularly uses close, distance, color, and peripheral vision as well as depth perception. Ability to adjust focus.
Job Knowledge, Skill, and Ability Preferences
- Strong organizational, analytical, and planning skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and the proven ability to work well with all levels of management and staff.
- Ability to manage multiple projects simultaneously; comfortable adapting to changing priorities.
- Excellent leadership skills: ability to coach and motivate direct reports.
- Thorough understanding of or the ability to quickly learn production operations and machinery.
- Ability to learn and work in a "hands-on" environment.
- Outstanding at problem-solving and critical thinking.
- Roll-up-your-sleeves attitude.