Operations Manager - Primary Care

Education, Experience, Knowledge, Skills and Abilities Required:


- Associates Degree in Business, Healthcare Administration or related field.


- Minimum of 3 to 5 years of healthcare operations and leadership experience managing operations for multiple ambulatory Urgent Care or Multi-Specialty physician practices.


- Experience supporting population health initiatives, quality improvement programs, value-based care, and physician practice operations.


- Ability to communicate and work effectively with all levels of management, physicians, clinicians, support staff and customers.


- Must possess a strong process improvement and financial management expertise.


- Ability to work independently, prioritize tasks, and meet deadlines.

Education, Experience, Knowledge, Skills and Abilities Preferred:


- Bachelor's or Masters Degree in Business, Healthcare Administration or related field.


- Knowledge of EHRs, practice management systems, and healthcare operations best practices. Epic or Cerner/Oracle preferred.


- 5 to 7 years of healthcare operations and leadership experience managing multiple ambulatory physician practice operations.


- Extensive knowledge of Electronic Medical Records (EMRs), healthcare regulations, accreditation, quality standards, and patient safety.


- Knowledge of performance improvement methodologies, statistical principles, and research methodologies.


- Advanced informatics and analysis skills to plan, manage, and mitigate risk in process deployment and transformation.


- Project management experience.